snipe
Obsolete Asset Assignment in Notifications
Debug mode
- [X] I have enabled debug mode
- [X] I have read checked the Common Issues page
Describe the bug
The notification system is incorrectly displaying assets that belong to a different company. This is causing confusion and preventing users from taking any actions.
Reproduction steps
- Log into Snipe-IT.
- Navigate to the notifications page.
- Click on a notification that indicates an asset requiring acceptance.
- Observe the asset details and note the assigned company.
- Verify that the assigned company does not match the user's company.
Expected behavior
The notification should only display assets that belong to the user's company. in our case we only have one company profile created and we have not enabled the support for multiple companies
Screenshots
Snipe-IT Version
v7.0.13 build 15514 (gdc0949da7)
Operating System
Ubuntu
Web Server
NGINX
PHP Version
8.1.2-1ubuntu2.19
Operating System
Windows 11 Pro 23H2
Browser
Chrome
Version
Version 129.0.6668.60 (Official Build) (64-bit)
Device
No response
Operating System
No response
Browser
No response
Version
No response
Error messages
No response
Additional context
No response
Hi Snipe, We never enabled FMCS actually and I just double checked and its not enabled. Could this be caused by a deleted asset which were assigned to a user ?
It's possible? I know we did some cleanup there a while back, but I don't think it would have fixed existing data (specifically adding a checkin action when an asset is deleted)
I see. What do you suggest at this point ? I even purged the deleted records hoping that it might clear any remains but that didn't work either. Its really annoying the the user as the notification banner cannot be cleared or resolved.
Well, I wouldn't have purged those, since now we don't know what their IDs were in the assets table. My guess is that there are vestigial records in the checkout_acceptance table, but without knowing which asset IDs are gone, it will be hard to pull them out.
Can we like have an option to ignore and clear the notification banner? or even better if we can control whether the user has to accept the asset or not.
or even better if we can control whether the user has to accept the asset or not.
That's determined via the "require asset acceptance" setting.
I believe @marcusmoore is working on a PR for clearing out older acceptance requests.