snipe
Backup Notification Failed after 7.0.5 update
Debug mode
- [X] I have enabled debug mode
- [X] I have read checked the Common Issues page
Describe the bug
After updating to 7.0.5, backup notifications are failing. However test email notifications are working from the settings menu.
Reproduction steps
1.Run backup 2. 3. ...
Expected behavior
Backup runs and send email notifications.
Screenshots
Snipe-IT Version
7.0.5
Operating System
Rocky Linux 9
Web Server
Apache
PHP Version
8.3.8
Operating System
No response
Browser
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Version
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Device
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Operating System
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Browser
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Version
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Error messages
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Additional context
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Do you have MAIL_BACKUP_NOTIFICATION_DRIVER and MAIL_BACKUP_NOTIFICATION_ADDRESS set in your env?
Do you have
MAIL_BACKUP_NOTIFICATION_DRIVERandMAIL_BACKUP_NOTIFICATION_ADDRESSset in your env?
Hey there. Yes I do. MAIL_BACKUP_NOTIFICATION_DRIVER is set to 'mail'.
Hm, I'm not able to reproduce this locally. :(
Hmm interesting. Do I need quotes around the address?
You shouldn’t need it, but I guess give it a try? Also run
composer install
composer dump-autoload
php artisan config:clear
You shouldn’t need it, but I guess give it a try? Also run
composer install composer dump-autoload php artisan config:clear
Thank you. The quotations made no difference. Also, I ran the commands you suggested with no luck either. Looking at the logs, it appears that the address '[email protected]' is failing authentication with Amazon SES however I can't seem to find this entry anywhere to change it. I looked through the env file and it looks correct.
You shouldn’t need it, but I guess give it a try? Also run
composer install composer dump-autoload php artisan config:clearThank you. The quotations made no difference. Also, I ran the commands you suggested with no luck either. Looking at the logs, it appears that the address '[email protected]' is failing authentication with Amazon SES however I can't seem to find this entry anywhere to change it. I looked through the env file and it looks correct.
Just to let you know, I was able to resolve the issue by going into config/backup.php and manually editing this entry to reflect my send from address.
'from' => [ 'address' => env('MAIL_FROM_ADDRESS', '[email protected]'), 'name' => env('MAIL_FROM_NAME', 'Example'), ],
Thank you for your time and help today.
You should definitely never have to edit config files directly, and it's generally recommended that you don't, since your next upgrade will give you git problems. Do you have a MAIL_FROM_ADDRESS set in your env?
You should definitely never have to edit config files directly, and it's generally recommended that you don't, since your next upgrade will give you git problems. Do you have a
MAIL_FROM_ADDRESSset in your env?
Hi there. Yes I do.
It would only use [email protected] if you don't have a value for that tho. Are you sure there's no typo or anything in your env?
I found a problem in config/backup.php `'mail' => [ 'to' => env('MAIL_BACKUP_NOTIFICATION_ADDRESS', null),
'from' => [
'address' => env('MAIL_FROM_ADDRESS', '[email protected]'),
'name' => env('MAIL_FROM_NAME', 'Example'),
],
],`
There is no "MAIL_FROM_ADDRESS" variable in the .env file configuration. There is "MAIL_FROM_ADDR". If we won't change backup.php for future upgrade reasen we must add this ("MAIL_FROM_ADDRESS") variable to .env file, run php artisan config:clear and everything works fine. Can we expect a change in the next update? Problem still available on v7.0.9
