snipe
Specific users are not able to Login getting SAML is not enabled error
Debug mode
- [X] I have enabled debug mode
- [X] I have read checked the Common Issues page
Describe the bug
Hi, We recently upgraded to V6.0.13 on multiple installation instances more or less things seems to be fine other then the issue I am describing below.
All our installations are LDAP integrated and we manage assets for thousands of employees using Snipeit. There is one specific user in AD who is not able to login into SnipeIT with AD credentials and we have verified credentials in other applications where those works fine. ON snipeIT we failed to make him login the error we are getting is [10:02:29] LOG.debug: SAML page requested, but SAML does not seem to enabled. while we haven't ever used SAML.
we have tried to login with Firstname.Lastname and complete email id which generally all other people are able to use.
Reproduction steps
1.Try to login
2.
3.
...
Expected behavior
User should have been allowed to login
Screenshots
No response
Snipe-IT Version
V 6.0.13
Operating System
Ubuntu
Web Server
Apache
PHP Version
7.4
Operating System
macOS
Browser
Chrome
Version
No response
Device
No response
Operating System
No response
Browser
No response
Version
No response
Error messages
[10:02:29] LOG.debug: SAML page requested, but SAML does not seem to enabled.
There are no Logs in laravel.log
Additional context
No response
You can safely ignore the SAML debug message if you're not using SAML.
Your screenshot didn't upload correctly - can you try uploading it again?
Hi,
The issue was resolved by adding one line of code in PHP code which ignored the Error.
--
Regards
Prem Kumar Tewari Associate Director, IT Operations Mob : +91.8800.816.082 Skype: premkrtewari [image: NewGlobe] https://newglobe.education/ Website https://newglobe.education/ | LinkedIn https://www.linkedin.com/company/newglobe
On Tue, 29 Nov 2022 at 08:54, snipe @.***> wrote:
You can safely ignore the SAML debug message if you're not using SAML.
Your screenshot didn't upload correctly - can you try uploading it again?
— Reply to this email directly, view it on GitHub https://github.com/snipe/snipe-it/issues/12155#issuecomment-1330025537, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWONTYQNVSZ2OUC2B2G2QGTWKVZORANCNFSM6AAAAAASHMCE7Q . You are receiving this because you authored the thread.Message ID: @.***>