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Delete Assigned Asset or License

Open Raffudeen opened this issue 2 years ago • 4 comments

Debug mode

Describe the bug

Hi,

Please advise if have idea about how can i delete an asset or license when it is assigned to the user or asset ?

When i try to delete attached notification shows. Snipe it

Reproduction steps

  1. Nothing Done

...

Expected behavior

Snipe it

Screenshots

No response

Snipe-IT Version

v4.9.4

Operating System

Ubuntu

Web Server

Apache

PHP Version

v7.2.24

Operating System

No response

Browser

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Version

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Device

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Operating System

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Browser

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Version

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Error messages

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Additional context

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Raffudeen avatar Sep 14 '22 07:09 Raffudeen

The error message tells you what you need to do. 😄 "Check in the license first, then try deleting it"

The same is required for all other managed items.

Codewow avatar Sep 14 '22 13:09 Codewow

The error message tells you what you need to do. 😄 "Check in the license first, then try deleting it"

The same is required for all other managed items.

wow what a great solution :( .... Kindly do read the my query properly before a causal reply...

"I need to know.. you have any idea that how can I DELETE the License by being assigned to the user or an asset"

Raffudeen avatar Sep 14 '22 16:09 Raffudeen

"you have any idea that how can I DELETE the License by being assigned to the user or an asset"

This is not a clear question. If you need to check in a license seat, go to the license, go to seats, find the one that's checked out and check it in.

If I'm missing the question, please try to rephrase it in a way that is clearer.

snipe avatar Sep 19 '22 23:09 snipe

(Also you're running a very old version of Snipe-IT that we don't really formally support anymore. I'd suggest upgrading.)

snipe avatar Sep 19 '22 23:09 snipe

Mr. Snipe,

For example assume that i have a "Microsoft office" license about 500 Qty and which are already assigned to the computers.

Now it is quite hard to check in all licenses one by one and delete the license. That's why I'm asking you is there any chance to delete the whole Microsoft license which would automatically pull the licenses from the assigned computers.

Raffudeen avatar Sep 26 '22 10:09 Raffudeen

Is there any solution that you can provide for the above mentioned issue ?? @snipe

Raffudeen avatar Apr 16 '23 08:04 Raffudeen

I am not a Mr.

As mentioned elsewhere, you would use the command line script to checkin the license seats than delete.

https://snipe-it.readme.io/docs/bulk-license-checkoutcheckin

Snipe-IT Documentation
If you need to check out a particular license to all users (for example an Office 365 license, which every user in your organization should theoretically have) or bulk checkin a license from all users (for example if you stopped using G-Suite), there is a console command to let you do that:Textsnipe...

snipe avatar Apr 16 '23 11:04 snipe