snipe-it
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Redirects to setup page
Debug mode
- [X] I have enabled debug mode
- [X] I have read checked the Common Issues page
Describe the bug
Hello, I have upgraded from 5 something version to latest 6 version. It was working fine for last week, but today i created requestable asset and wanted to assign user to the group to be able to see them, but after pressing save i got redirected to https://snipeit.local/setup with 500 : server error.
Reproduction steps
Not sure if it's possible to reproduce. Don't have test env to try it out.
Expected behavior
To work normally.
Screenshots
Snipe-IT Version
6.0.8
Operating System
Ubuntu
Web Server
Nginx
PHP Version
7.4.3
Operating System
No response
Browser
No response
Version
No response
Device
No response
Operating System
No response
Browser
No response
Version
No response
Error messages
Illuminate\Database\QueryException
SQLSTATE[HY000] [2002] Connection refused (SQL: select * from `users` where `id` = 4 and `users`.`deleted_at` is null limit 1)
D'oh! Looks like we can't connect to your database. Please update your database settings in your .env file. Your database says: SQLSTATE[HY000] [2002] Connection refused (SQL: select 2 + 2)
Additional context
I tried to connect to mysql using dabase credentials saved in .env file and it works fine. I can connect and see database.
👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.
Logs:
[2022-07-20 14:20:29] production.DEBUG: User table and settings table DO NOT exist or DO NOT have records #21 /var/www/snipeit/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#22 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle()
#23 /var/www/snipeit/app/Http/Middleware/CheckForTwoFactor.php(34): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle()
#25 /var/www/snipeit/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle()
#27 /var/www/snipeit/app/Http/Middleware/CheckLocale.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#28 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckLocale->handle()
#29 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#30 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#31 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#32 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#33 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#34 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#35 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#36 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then()
#37 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack()
#38 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute()
#39 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute()
#40 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch()
#41 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#42 /var/www/snipeit/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#43 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle()
#44 /var/www/snipeit/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#45 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle()
#46 /var/www/snipeit/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#47 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle()
#48 /var/www/snipeit/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#49 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle()
#50 /var/www/snipeit/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#51 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle()
#52 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#53 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#54 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#55 /var/www/snipeit/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#56 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle()
#57 /var/www/snipeit/app/Http/Middleware/CheckForSetup.php(32): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#58 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle()
#59 /var/www/snipeit/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#60 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle()
#61 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#62 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#63 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#64 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#65 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle()
#66 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#67 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#68 /var/www/snipeit/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#69 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle()
#70 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#71 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then()
#72 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#73 /var/www/snipeit/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle()
#74 {main}
Next Illuminate\Database\QueryException: SQLSTATE[HY000] [2002] No such file or directory (SQL: select count(*) as aggregate from `assets` where exists (select * from `status_labels` where `assets`.`status_id` = `status_labels`.`id` and `deployable` = 0 and `pending` = 0 and `archived` = 0 and `status_labels`.`deleted_at` is null) and `assets`.`deleted_at` is null) in /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php:712
Stack trace:
#0 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#1 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#2 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#3 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect()
#4 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2936): Illuminate\Database\Query\Builder->Illuminate\Database\Query\{closure}()
#5 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2403): Illuminate\Database\Query\Builder->onceWithColumns()
#6 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2863): Illuminate\Database\Query\Builder->get()
#7 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2791): Illuminate\Database\Query\Builder->aggregate()
#8 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1657): Illuminate\Database\Query\Builder->count()
#9 /var/www/snipeit/app/Http/Middleware/AssetCountForSidebar.php(49): Illuminate\Database\Eloquent\Builder->__call()
#10 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\AssetCountForSidebar->handle()
#11 /var/www/snipeit/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#12 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle()
#13 /var/www/snipeit/app/Http/Middleware/CheckForTwoFactor.php(34): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle()
#15 /var/www/snipeit/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#16 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle()
#17 /var/www/snipeit/app/Http/Middleware/CheckLocale.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#18 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckLocale->handle()
#19 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#20 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#21 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#22 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#23 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#25 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then()
#27 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack()
#28 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute()
#29 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute()
#30 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch()
#31 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#32 /var/www/snipeit/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#33 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle()
#34 /var/www/snipeit/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#35 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle()
#36 /var/www/snipeit/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#37 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle()
#38 /var/www/snipeit/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#39 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle()
#40 /var/www/snipeit/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#41 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle()
#42 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#43 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#44 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#45 /var/www/snipeit/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#46 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle()
#47 /var/www/snipeit/app/Http/Middleware/CheckForSetup.php(32): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#48 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle()
#49 /var/www/snipeit/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#50 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle()
#51 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#52 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#53 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#54 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#55 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle()
#56 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#57 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#58 /var/www/snipeit/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#59 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle()
#60 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#61 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then()
#62 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#63 /var/www/snipeit/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle()
#64 {main}
So, my instance also stopped working after i added user to a group, so this helped: Export the database delete the current database import the database
Source: https://github.com/snipe/snipe-it/issues/11354
Glad to hear you're all sorted! In the future, if you've resolved your issue, please try to remember to close your ticket - it helps us out a lot. (We have to manage a lot of tickets.)