python-freshdesk
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An API for the Freshdesk helpdesk
Using previous coding practice (see TicketAPI:create_ticket) Updated the CommentAPI to allow for addition of attachments The additional changes (After line 271) are automatic updates done by Visual Studio Code formatting...
I am unable to create a new reply with an attachment. it is producing freshdesk.v2.errors.FreshdeskBadRequest: Validation failed: [{'field': 'attachments', 'message': 'It should contain elements of type valid file format only',...
# Thank You I revised all the code to make sure nothing is malicious there, thanks guys for the great work as it helped me too much! # Idea /...
Fixes: https://github.com/sjkingo/python-freshdesk/issues/87
[README.md](https://github.com/sjkingo/python-freshdesk/blob/87ccfb3/README.md?plain=1#L277-L278) states the following: > \>\>\> ticket.comments[0] > [...] Trying to access `comments` on a `Ticket` instance fails with the following error when using `freshdesk.api.API` or `freshdesk.v2.api.API`: > 'Ticket' object...
I have looked through the docs and haven't found a way to merge tickets together, as [supported by the official API](https://developers.freshdesk.com/api/#ticket_merge). Would be nice to see this integrated. :)
Add get_ticket_archived to TicketAPI and list_comments_archived to CommentAPI