python-freshdesk icon indicating copy to clipboard operation
python-freshdesk copied to clipboard

Is it possible to Create a ticket with custom fields?

Open jverac4288 opened this issue 3 years ago • 1 comments

I can't figure it out. Is possible to put the Custom_field variable in to the create_ticket(): call ?

jverac4288 avatar May 26 '22 06:05 jverac4288

A Litle late. But yes. create_ticket() has a property called custom_fields. I using it like that

custom_fields = { 'cf_custom_field': 'testing' }

create_ticket(custom_fields=custom_fields)

aleher86 avatar Mar 16 '23 16:03 aleher86