Google Photos import analyzes but does not upload any files

[emilyastranova]

Having an issue where photos and videos from a .tar.gz Takeout are scanned just fine, but fail to upload. The logs with --api-trace and --log-level=DEBUG don't show any failures, they don't even show any attempt to try to upload it seems

Tried with 0.24.2 and 0.24.6, no success with either one of them

Args:

.\immich-go.exe upload from-google-photos --server=<redacted> -k <redacted> --api-trace --log-level=debug .\Takeout\

Tree of the Google Photos takeout files:

.
├── Takeout
│   ├── Google Photos
│   │   ├── <redacted album>
│   │   ├── <redacted album>
│   │   ├── <redacted album>
│   │   ├── <redacted album>
│   │   │   ├── 20210830_074359.jpg
│   │   │   ├── 20210830_074359.jpg.supplemental-metadata.json
│   │   │   ├── 20210929_200401.jpg
│   │   │   ├── 20210929_200401.jpg.supplemental-metadata.json
│   │   ├── print-subscriptions.json
│   │   ├── shared_album_comments.json
│   │   └── user-generated-memory-titles.json

[simulot]

The screenshot misses the number of missing sidecar files. You'll find it in the log file.

[emilyastranova]

The screenshot misses the number of missing sidecar files. You'll find it in the log file.

Sorry about that, looks like there weren't many missing sidecar files. What I ended up doing to resolve the issue was I opened up WSL and tried using the Linux version, had no issues at all with that. I noticed that on Windows when I was trying to do individual folders, it didn't like when recursive folders had spaces in them. It would give errors like

CreateFile Takeout\GooglePhotos\Throwback Wednesday : The system cannot find the file specified.

No issues on Linux though 👍

[simulot]

You can surround the path having space with quotes

[emilyastranova]

You can surround the path having space with quotes

I tried with both double and single quotes with the same issue

[simulot]

CreateFile Takeout\GooglePhotos\Throwback Wednesday : The system cannot find the file specified.

This is unexpected. All takeouts have spaces and UTF-8 chars in folder and file names. I should have seen already this error. Maybe a specific issue under windows?

[ChrisAcrobat]

I have a similar issue. I haven't debugged or anything, but I noticed that I was missing a few month of images in Immich. I have only used the Windows build.

[simulot]

Could you attach the logs?

[adejong007]

I'm currently experiencing the same problem. I've noticed that the directory raising an error has a space at the end of the name. Looking at the error message @emilyastranova posted, that may also be the case with their "Throwback Wednesday " directory, noting the space between Wednesday and the colon. I've tried renaming the directory in File Explorer but Windows refuses -- removing the space produces a "those names are the same" error from File Explorer and changing the name completely produces a "this file is no longer found" error from File Explorer.

I will try doing this in Linux instead.

2025-08-12 17:01:13 INF immich-go version:0.27.0,  commit:64221e90df743148a8795994af51552d9b40604f, date:2025-06-29T06:22:46Z
2025-08-12 17:01:13 INF Running environment: architecture=amd64 os=windows
2025-08-12 17:01:13 INF Command: immich-go upload from-google-photos
2025-08-12 17:01:13 INF Flags:
2025-08-12 17:01:13 INF  --admin-api-key=
2025-08-12 17:01:13 INF  --api-key=<redacted>
2025-08-12 17:01:13 INF  --api-trace=false
2025-08-12 17:01:13 INF  --ban-file='@eaDir/', '@__thumb/', 'SYNOFILE_THUMB_*.*', 'Lightroom Catalog/', 'thumbnails/', '.DS_Store/', '/._*', '.photostructure/'
2025-08-12 17:01:13 INF  --client-timeout=20m0s
2025-08-12 17:01:13 INF  --date-range=unset
2025-08-12 17:01:13 INF  --device-uuid=<redacted>
2025-08-12 17:01:13 INF  --dry-run=false
2025-08-12 17:01:13 INF  --exclude-extensions=
2025-08-12 17:01:13 INF  --from-album-name=
2025-08-12 17:01:13 INF  --help=false
2025-08-12 17:01:13 INF  --include-archived=true
2025-08-12 17:01:13 INF  --include-extensions=
2025-08-12 17:01:13 INF  --include-partner=true
2025-08-12 17:01:13 INF  --include-trashed=false
2025-08-12 17:01:13 INF  --include-type=
2025-08-12 17:01:13 INF  --include-unmatched=false
2025-08-12 17:01:13 INF  --include-untitled-albums=false
2025-08-12 17:01:13 INF  --log-file=C:\Users\<redacted>\AppData\Local\immich-go\immich-go_2025-08-12_17-01-13.log
2025-08-12 17:01:13 INF  --log-level=INFO
2025-08-12 17:01:13 INF  --log-type=text
2025-08-12 17:01:13 INF  --manage-burst=NoStack
2025-08-12 17:01:13 INF  --manage-epson-fastfoto=false
2025-08-12 17:01:13 INF  --manage-heic-jpeg=NoStack
2025-08-12 17:01:13 INF  --manage-raw-jpeg=NoStack
2025-08-12 17:01:13 INF  --no-ui=false
2025-08-12 17:01:13 INF  --on-server-errors=stop
2025-08-12 17:01:13 INF  --overwrite=false
2025-08-12 17:01:13 INF  --partner-shared-album=
2025-08-12 17:01:13 INF  --pause-immich-jobs=true
2025-08-12 17:01:13 INF  --people-tag=true
2025-08-12 17:01:13 INF  --server=http://<redacted>:2283
2025-08-12 17:01:13 INF  --session-tag=false
2025-08-12 17:01:13 INF  --skip-verify-ssl=false
2025-08-12 17:01:13 INF  --sync-albums=true
2025-08-12 17:01:13 INF  --tag=[]
2025-08-12 17:01:13 INF  --takeout-tag=true
2025-08-12 17:01:13 INF  --time-zone=
2025-08-12 17:01:13 INF Arguments:
2025-08-12 17:01:13 INF   "."
2025-08-12 17:01:13 INF Connection to the server http://<redacted>:2283
2025-08-12 17:01:13 INF Server status: OK
2025-08-12 17:01:13 INF Server information: version=v1.137.3
2025-08-12 17:01:13 INF Connected, user: <redacted>, ID: <redacted>
2025-08-12 17:01:13 ERR open Takeout/Google Photos/Fitz : The system cannot find the file specified.
`

[adejong007]

I've confirmed that this was the problem in my case. Workaround:

• Next to the problem folder with a trailing space, create a new folder with a different name
• Copy all content from the problem folder to the new folder
• In Command Prompt, run rd "\\?\c:\<PATH HERE>\ProblemDirectoryWithSpace "
• Rename new folder to original folder name without the trailing space
• Rerun immich-go

It now works as expected.