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GDPR Export data seems like not working

Open unwan878 opened this issue 3 years ago • 1 comments

Prerequisites

  • [x] I have searched open and closed issues to make sure that the bug has not yet been reported.

Bug report

Describe the bug I have tried the new feature "request your data" at settings page, it says the data will be sent to email shortly, but it have been 2days and I'm still not getting my account data. Previous export JSON data function let us access the data within few seconds. No idea why this new "request your data" take so long. Not sure is it some error at server side.

unwan878 avatar Jun 11 '22 04:06 unwan878

@unwan878 this new option exports much more data than the previous export alias feature. Can you send us your account email address to [email protected] so we can investigate?

nguyenkims avatar Jun 12 '22 17:06 nguyenkims