some people cant access my website and get an error page saying an error happened while processing your request. it happens to mostly iPhone users

[eltonjim]

[tavershimafx]

Can you give a scenario or show your log file? And what action does the user want to perform that he gets the error?

[naleenchandana]

Do you have any fix for this?

[eltonjim]

No

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Do you have any fix for this?

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[naleenchandana]

Thanks for replying.

did u manage to find the cause?

[tavershimafx]

@naleenchandana @eltonjim what action does the user try to perform when he received the error in order to give a clue on where to start debugging?

[naleenchandana]

By the time user loads the application

This is from IPhone 11 Pro

[tavershimafx]

@naleenchandana so you mean this happens immediately you open the application and it happens only on iphone?

[naleenchandana]

Yes.

[tavershimafx]

Which of the versions are you running? .Net6 or . Net5 or .Net3.1?

[naleenchandana]

.Net5