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Clarify documentation for settings

Open GoogleCodeExporter opened this issue 9 years ago • 6 comments

What steps will reproduce the problem?
1. Run export tool
2. Configure options/parameters as shown in attached doc
3. Site does not export. I get "Retrieving site data (this may take a few
minutes)." and then it times out and returns an error message saying "

What is the expected output? What do you see instead?
Expect to see site downloaded. Do not see site downloaded.

What version of the product are you using? On what operating system?
1.0.1 on Windows XP Professional

Please provide any additional information below.
This is probably user error in the settings. I tried to match the settings
in the screenshot (replacing with my domain) but that instantly returns an
Invalid Credentials error.

Original issue reported on code.google.com by [email protected] on 13 Oct 2009 at 4:20

Attachments:

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Forgot to include text of message after time out. It is: "No data returned. You 
may
have provided invalid Site information or credentials."

Original comment by [email protected] on 13 Oct 2009 at 4:22

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

After much trial and error of various settings, it seems to be retrieving now. 
The
information on this page was helpful in getting the configuration correct. 
Perhaps
the information could be added to the User Guide?

http://googlesystem.blogspot.com/2009/09/export-google-sites.html

Original comment by [email protected] on 13 Oct 2009 at 4:34

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

I'd be glad to update the docs.  Can you give a bit more information about what 
you had 
thought should be entered and what was actually required?

Original comment by [email protected] on 13 Oct 2009 at 4:51

  • Changed title: Clarify documentation for settings
  • Changed state: Accepted
  • Added labels: Component-Docs, OpSys-All, Type-Task
  • Removed labels: Type-Defect

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Thanks for the quick response. My site is not a Google Apps site, but a general
(free) site, and I was including google.com in the Domain field per the 
screenshot at
http://code.google.com/p/google-sites-liberation/

In particular, the sentence "You should only enter the domain name if you use 
Google
Apps. "Webspace" is the name of your site: 
http://sites.google.com/site/sitename/."
was helpful in getting it configured correctly for me.

On a sidenote, it appears that it retrieves a list of pages to export before 
actually
doing any export? My site has almost 2000 pages and it is doing

Retrieved 380 entries.
Retrieved 400 entries.
Retrieved 420 entries.
etc

and each chunk of 20 takes a few seconds. Extrapolated out to almost 2000 pages 
just
to build the list of pages to download means many many minutes before anything 
even
begins to download. Is that correct?

Or, should we be discussing this somewhere else? A blog?

Original comment by [email protected] on 13 Oct 2009 at 4:58

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

That makes sense.  I'll be sure to clarify what a domain and webspace are in 
the docs.

As for the questions about how the tool works, send an email with your question 
to the 
users group (referenced on the project page).

Original comment by [email protected] on 13 Oct 2009 at 5:02

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Original comment by [email protected] on 13 Oct 2009 at 5:02

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter