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Invalid User Credentials

Open GoogleCodeExporter opened this issue 9 years ago • 10 comments

I have been using the tool for ages to back up my several websites on a monthly 
basis (so it was OK in May). This week, it has stopped working and gives 
'Invalid User Credentials'. I know all about the 'allowing less secure apps' 
thing and have that selected, so it is not due to that. Has anything else 
changed?? 

Help please!

What steps will reproduce the problem?
1. Complete host/domain/webspace and user information as normal
2.
3.

What is the expected output? What do you see instead?
Should work as normal, but I only get 'Invalid User Credentials' instead

What version of the product are you using? On what operating system?
1.0.4
Windows 8


Please provide any additional information below.

Original issue reported on code.google.com by [email protected] on 4 Jun 2015 at 12:01

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Having the same issue. I did receive the message last week, too, but it then 
decided to work. Today, no such luck.

Original comment by [email protected] on 5 Jun 2015 at 3:49

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

and today (June 11) it has started working again for me. Just what is going on 
in the background? Will it randomly stop again tomorrow?

Original comment by [email protected] on 11 Jun 2015 at 3:32

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

You are right, it is working again today! Thank you, 

Original comment by [email protected] on 12 Jun 2015 at 6:51

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Glad to have you back old friend. 

Original comment by [email protected] on 12 Jun 2015 at 11:15

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

This is wonderful, but why would it start working again, as the program itself 
didn't change?  Did google do something?  Anyone know?

Original comment by [email protected] on 18 Jun 2015 at 2:26

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Any solution? It has started happening for me.

Jun 23, 2015 6:09:23 PM com.google.sites.liberation.export.Main doMain
SEVERE: Invalid User Credentials!
Exception in thread "main" java.lang.RuntimeException: 
com.google.gdata.util.AuthenticationException: Error authenticating (check 
service name)
    at com.google.sites.liberation.export.Main.doMain(Main.java:89)
    at com.google.sites.liberation.export.Main.main(Main.java:97)
Caused by: com.google.gdata.util.AuthenticationException: Error authenticating 
(check service name)
    at com.google.gdata.client.GoogleAuthTokenFactory.getAuthException(GoogleAuthTokenFactory.java:614)
    at com.google.gdata.client.GoogleAuthTokenFactory.getAuthToken(GoogleAuthTokenFactory.java:490)
    at com.google.gdata.client.GoogleAuthTokenFactory.setUserCredentials(GoogleAuthTokenFactory.java:336)
    at com.google.gdata.client.GoogleService.setUserCredentials(GoogleService.java:362)
    at com.google.gdata.client.GoogleService.setUserCredentials(GoogleService.java:317)
    at com.google.gdata.client.GoogleService.setUserCredentials(GoogleService.java:301)
    at com.google.sites.liberation.export.Main.doMain(Main.java:79)
    ... 1 more

Original comment by [email protected] on 23 Jun 2015 at 6:11

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

This is a dupe of #105

Original comment by [email protected] on 24 Jun 2015 at 7:23

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

I don't understand the technical comments in #105 sufficiently to know whether 
this is the cause of the problem reported by me in #106 or not.
What I do know is that there is a real problem, and that, as per comment #6, it 
has reappeared (i.e. the tool has stopped working again this week, even though 
it was working last week).
What I would really like, and I think we all deserve, is a response from Data 
Liberation / Google regarding this issue and as to its resolution. The original 
post was on June 4th! 

Original comment by [email protected] on 24 Jun 2015 at 9:04

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

Mine doesn't work anymore! not yesterday, not today. Anyone found out what 
could be the problem?

Original comment by [email protected] on 25 Jun 2015 at 9:15

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter

I'm also having a problem concerning the authentication process. 

Is anyone trying to fix the problem? There's an option for public websites to 
use "https://www.httrack.com/". But for sites with privacy politics, no 
alternative so far. 

Original comment by [email protected] on 3 Jul 2015 at 12:32

GoogleCodeExporter avatar Jul 25 '15 23:07 GoogleCodeExporter