Front camera does not allow QR scanning for transfer to new device

[zambetti]

• [X] I have searched open and closed issues for duplicates
• [X] I am submitting a bug report for existing functionality that does not work as intended
• [X] This isn't a feature request or a discussion topic

Bug description

When transferring from an old device to a new device, my old device displays the front-facing "selfie" camera in the UI (in the circle). When positioning the QR code in the circle, it does not initiate the transfer.

Steps to reproduce

• Initiate "transfer to new device" process
• On old device, use front-facing camera. For my phone, the front-facing camera is used by Signal as default since the main camera is disconnected/not-working.
• Position the QR code in the view as the UI describes.

Actual result: Describe here what happens after you run the steps above (i.e. the buggy behaviour)

Nothing happens, transfer does not start

Expected result: Describe here what should happen after you run the steps above (i.e. what would be the correct behaviour)

QR code is scanned, transfer begins

Screenshots

Device info

Device: iDevice X

iPhone 8

iOS version: X.Y.Z

iOS 16

Signal version: Z.Y

Latest/current app store version

[Miguel-Signal]

Hi @zambetti, sorry to hear you are having trouble with a device transfer.

Could you please email [email protected] with debug logs from your devices and reference this GitHub issue? To share a debug log from Signal iOS, tap your profile, Settings, Help, Submit Debug Log, Copy Link.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[stale[bot]]

This issue has been closed due to inactivity.