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RE:Signal for iOS/iPadOS is taking up too much space even though all media is deleted

Open desmond132518 opened this issue 11 months ago • 5 comments

I am a fan (Not sure if I will still be in the future). This is so disappointing that a critical issue was reported and no solid solution was delivered by the dev team. What we got was being ignored and ignored. Many unuseful features were delivered. I had lots of updates but still couldn't get this issue fixed.

I used Signal for several years, the storage space took up to 15GB+ of my space, which is far more than WhatsApp or any other instant messaging app. I couldn't find the large-size media files from the storage section on WhatsApp. Even though I manually removed the message of the huge file, I didn't retain my storage back. It's been a long while since 2021.

Please look into the issue below @charlesmchen-signal @michaelkirk-signal @michelle-signal @max-signal @harry-signal #4916 Signal for iOS/iPadOS is taking up too much space even though all media is deleted

desmond132518 avatar Mar 01 '24 05:03 desmond132518

I have ended donations to Signal over #4916 being ignored. I really hope this gets addressed and that this app is not treated as Open Source In Name Only.

joshaustintech avatar Mar 03 '24 23:03 joshaustintech

@joshaustintech same here

desmond132518 avatar Mar 04 '24 07:03 desmond132518

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Jun 02 '24 14:06 stale[bot]

I too have discontinued donations, and am nearing the point where I'm forced to actively encourage correspondence via WhatsApp. The inability to manage space usage is a critical bug, and it going unresolved while shallow cosmetic changes are prioritized aband shipped is a bit baffling.

dfberger avatar Jun 06 '24 06:06 dfberger

The app size keeps growing. I do not know how to stop it. At what point shall I quit Signal, and move back to WhatsApp for work, and Matrix servers for personal comms?

supersophie avatar Jul 06 '24 09:07 supersophie