Face ID bug

[adrianmoat3]

• [x] I have searched open and closed issues for duplicates
• [x] I am submitting a bug report for existing functionality that does not work as intended
• [x] This isn't a feature request or a discussion topic

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Bug description

Face ID scan comes up when using signal then locking the app. It stays on the Lock Screen with the always on display.

Steps to reproduce

• set Face ID lock on signal
• ensure always on display is turned on in iOS settings
• open a chat on signal app
• lock the screen

Actual result: Face ID scan starts on lock screen and appears on the always on display.

Expected result: No Face ID scan should appear.

Screenshots

Device info

Device: iPhone 14 Pro Max

iOS version: iOS 16.2 (20C65)

Signal version: 6.6.0.14

Link to debug log

https://debuglogs.org/ios/6.6.0/af8194c912c8ed79ae9bc5f627bab93844a6a9cb04e04f355834b05684daa4ab.zip

[harrislapiroff]

I’m also having this issue on an iPhone 14 Pro

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[NicholasRebello]

I experience the same issue on my iPhone 14 Pro. Model: MQ0E3LL/A. My friend who has the 256GB model does not experience the issue. As a temporary fix if you change the Screen Lock Timeout to anything other than "immediately" the issue does not persist. This issue has existed on my phone since I got the iPhone 14 pro. At first I thought it was just a glitch with the Always on Display, but I started to realize that it only happens with Signal. It is purely related to AoD being enabled and using a PIN/FaceID in Signal with an immediate lockout. Any of those settings being different will result in the issue not being present.

[adrianmoat3]

I experience the same issue on my iPhone 14 Pro. Model: MQ0E3LL/A. My friend who has the 256GB model does not experience the issue. As a temporary fix if you change the Screen Lock Timeout to anything other than "immediately" the issue does not persist. This issue has existed on my phone since I got the iPhone 14 pro. At first I thought it was just a glitch with the Always on Display, but I started to realize that it only happens with Signal. It is purely related to AoD being enabled and using a PIN/FaceID in Signal with an immediate lockout. Any of those settings being different will result in the issue not being present.

Ahhh you're a proper legend mate. Cheers

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[NicholasRebello]

The issue still remains in version 6.35.0.9.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[NicholasRebello]

The issue still remains in version 6.49.0.8.

[Miguel-Signal]

Hi @NicholasRebello,

Could you please email [email protected] with a link to your debug logs?

To share a debug log from Signal iOS, tap your profile, Settings, Help, Submit Debug Log, Copy Link.

[NicholasRebello]

Hi @NicholasRebello,

Could you please email [email protected] with a link to your debug logs?

To share a debug log from Signal iOS, tap your profile, Settings, Help, Submit Debug Log, Copy Link.

Thank you for reaching out! I just sent the link to the logs.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[NicholasRebello]

The issue still remains in version 6.59.0.23.

[linus-jansson]

Still remains on a iphone 15 Pro version 6.61. Pretty annoying when it doesn't make the phone sleep :/

[hanskhe]

Same issue on iPhone 15 Pro, iOS 17.4, Signal 7.2.0.11.