Wrong camera orientation when scanning Safety Number on iPad

[thgoebel]

• [x] I have searched open and closed issues for duplicates
• [x] I am submitting a bug report for existing functionality that does not work as intended
• [x] This isn't a feature request or a discussion topic

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Bug description

On iPadOS, in landscape mode, when scanning safety number, the camera image is rotated 90° to the right.

This makes it very hard to align the camera with the target QR code.

If you hold the iPad in portrait mode the camera orientation is correct.

Steps to reproduce

• Hold iPad in landscape
• Open contact details
• Click "View Safety Number"
• Click "Tap to Scan"

Actual result: The camera image is rotated by 90° to the right.

Expected result: The camera image should have the right orientation.

Screenshots

Device info

Device: iPad Pro 2020

iOS version: iPadOS 16.1.1

Signal version: 6.5.0.14

Link to debug log

n/a

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[thgoebel]

This is still an issue.

iPadOS 16.3.1 Signal 6.12.0.7

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[thgoebel]

This is still an issue.

iPadOS 16.5 Signal 6.27.0.9

[Miguel-Signal]

Hi @thgoebel,

Could you please send your debug logs over to [email protected] so we can look into this further?

To share a debug log from Signal iOS, tap your profile, Settings, Help, Submit Debug Log, and copy the link.

[thgoebel]

Sure will do. But I’m surprised this is necessary - can’t you reproduce it?