Signal-iOS icon indicating copy to clipboard operation
Signal-iOS copied to clipboard

Poor video quality

Open Pepo360 opened this issue 5 years ago • 25 comments

Hello. Firstly, I have to say that I really appreciate all the amazing work development team is doing. There is a lot of effort and hard work behind this astonishing project. However, there seems to be a huge issue with compression of video files from iPhone photo library. Quality of video after compression is really bad. I can barely read the text when a friend send me screen recording from his iPhone. After doing some research on the internet, this issue seems to be here for a while. As far as I know, the huge loss in quality only happens on IOS, when the MOV video file is being converted to mp4 file. When I recieve a video sent from an android phone, quality seems just fine.

Pepo360 avatar Feb 01 '20 23:02 Pepo360

Would be nice if the video quality would be better for videos send via iOS

leifmarcus avatar Sep 27 '20 14:09 leifmarcus

It happens me exactly this issue. Signal downgrade a lot the quality when I sent video and photos from my phone to other people phones.

I am super confused.

cabiamdos avatar Jun 04 '21 22:06 cabiamdos

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

stale[bot] avatar Jan 23 '22 14:01 stale[bot]

Yes, this is still an issue. Video quality is ruined if you send it from an iDevice.

kaktusztea avatar Jan 23 '22 14:01 kaktusztea

I'm also interesting in improving the quality of videos shared via Signal. Upon some cursory investigation, it appears this is and has been a known issue: https://github.com/signalapp/Signal-iOS/blob/549cf6064d162575eb8ea7a18fe879822ec87b83/SignalServiceKit/src/Messages/Attachments/OWSMediaUtils.swift#L205

// Cloudflare limits uploads to 100 MB. To avoid hitting those limits, // we use limits that are 5% lower for the unencrypted content.

ianrahman avatar Mar 14 '22 14:03 ianrahman

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

stale[bot] avatar May 13 '22 15:05 stale[bot]

Yes, this is one of the most relevant issue at the moment.

kaktusztea avatar May 13 '22 22:05 kaktusztea

Is this something we can fix by ourselves? Is this a problem of the IOS/Android video implementation or does Signal have their own servers to then minimize the server load?

k3rne1pan1c avatar Jul 21 '22 07:07 k3rne1pan1c

I think this blog post sheds some light on the architecture: https://signal.org/blog/how-to-build-encrypted-group-calls/

NiklasBr avatar Jul 21 '22 11:07 NiklasBr

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Oct 19 '22 12:10 stale[bot]

The video sharing functionality appears entirely unrelated to group video calls.

ianrahman avatar Oct 19 '22 12:10 ianrahman

Cloudflare limits uploads to 100 MB

Even cuts of just a couple seconds are degraded to the point of being unusable.

AndrewKvalheim avatar Dec 17 '22 19:12 AndrewKvalheim

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Mar 18 '23 03:03 stale[bot]

Still an issue.

kaktusztea avatar Mar 18 '23 08:03 kaktusztea

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Jun 16 '23 13:06 stale[bot]

Please reopen this issue as it continues to persist. Thank you.

ianrahman avatar Jun 16 '23 15:06 ianrahman

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Sep 16 '23 09:09 stale[bot]

Bump

ianrahman avatar Sep 16 '23 09:09 ianrahman

It's an issue for if you post videos in stories as well.

jj-wohlgemuth avatar Nov 22 '23 01:11 jj-wohlgemuth

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Feb 20 '24 02:02 stale[bot]

Bump

ianrahman avatar Feb 20 '24 03:02 ianrahman

How is this still an issue in 2024, it's ridiculous. Please improve image/video/call quality

bluekeybo avatar Apr 04 '24 05:04 bluekeybo

The app is so great that I am thinking of switching completely to it. But this feature missing is a major reason that holds me back. Please make some progress to it!

alextsagkas avatar May 09 '24 11:05 alextsagkas

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Aug 11 '24 12:08 stale[bot]

Not stale at all.

kaktusztea avatar Aug 11 '24 13:08 kaktusztea