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App/GUI launches but mouse click seems to do nothing...

Open error9900 opened this issue 9 months ago • 6 comments

Using a supported version?

  • [x] I have searched searched open and closed issues for duplicates.
  • [x] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

Title mostly sums it up. Clicking in the GUI does nothing. It's responsive to keyboard keys, like Tab, Enter, etc.

Steps to reproduce

  1. Run signal-desktop.
  2. Try to click with the mouse.

Expected result

I expect clicking the GUI with the mouse to do something.

Actual result

Clicking the GUI with the mouse does nothing.

Screenshots

No response

Signal version

7.43.0

Operating system

Debian GNU/Linux 12 (Linux penguin 6.6.56-05934-gf790fe104dba x86_64 (Chromium OS 19.0_pre530567))

Version of Signal on your phone

No response

Link to debug log

I can get to View->Debug Log with the keyboard, but I'm not seeing a URL to copy... (It doesn't look like it's doing anything when I hit Enter on Debug Log...although when I Alt+Tab, it kind of looks like I can see an additional window in the preview image?)

error9900 avatar Feb 26 '25 05:02 error9900

Hmm. I noticed there was a ChromeOS update, so I did that, and after restarting, Signal seemed to be working... Closed Signal and then re-opened it after a few minutes and it's back to not responding to mouse clicks... So possibly something that doesn't load right away after an OS restart is interfering?

error9900 avatar Feb 26 '25 06:02 error9900

The plot thickens... It looks like this is only an issue when using an external monitor...

error9900 avatar Feb 26 '25 06:02 error9900

Thank you for the report. Unfortunately, it doesn't sound like something we are in control of. This is low level behavior provided by Electron. Do you think you could file a bug with them, instead?

indutny-signal avatar Feb 27 '25 17:02 indutny-signal

I've also been having this issue since last week. I'm not using an external monitor (just a laptop screen), but am using Linux (KDE Neon 6.3.2, Wayland, Signal Flatpack). Signal is unresponsive to mouse clicks at launch, but fixes if I resize the window. Touch presses and keyboard do work fine at launch.

Edit: currently using Signal 7.44.0, but it seems quite likely I also had it on 7.43.0 given the timeline.

FormularSumo avatar Mar 04 '25 09:03 FormularSumo

Thank you for the report. Unfortunately, it doesn't sound like something we are in control of. This is low level behaviour provided by Electron. Do you think you could file a bug with them, instead?

Looking at the commit history, it seems like the Electron version was bumped from 33.3.1 to 34.0.1 shortly before the first 7.43 alpha, so I'd guess the Electron 34 update broke this. I'll see if I can find an existing issue for it or not not open one.

FormularSumo avatar Mar 04 '25 09:03 FormularSumo

Couldn't find one, so have opened it here https://github.com/electron/electron/issues/45886

If anyone with more experience with Electron and the Signal desktop app codebase is able to help with the bug report (eg for providing a test case), that would be appreciated.

FormularSumo avatar Mar 04 '25 09:03 FormularSumo

Also happening to me on Fedora 41 with Signal 7.48.0 flatpak.

OrbitingOcelot avatar Mar 31 '25 06:03 OrbitingOcelot

This issue has recently gone away for me. I'm not sure exactly what version this happened in, but I'm currently using 7.54.0.

FormularSumo avatar May 15 '25 14:05 FormularSumo

We just upgraded our version of Electron in 7.54 so maybe that fixed it. I'll close now but let us know if the issue comes back

jamiebuilds-signal avatar May 15 '25 16:05 jamiebuilds-signal