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Updater: Signal cannot be closed. Please close it manually and click Retry to continue.

Open TACIXAT opened this issue 1 year ago • 0 comments

Using a supported version?

  • [X] I have searched searched open and closed issues for duplicates.
  • [X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

When an update is available, the first time I click the update button, Signal is unable to be closed. After it closes and reopens it will update correctly. This only happens on one of my computers. I reinstalled last week to see if that would fix it.

Steps to reproduce

This is likely specific to my machine, but clicking the update button.

image

Expected result

Signal is updated

Actual result

Signal cannot be closed. Please close it manually and click Retry to continue.

Failed to uninstall old application files. Please try running the installer again.: -1073740940

0xc0000374

Screenshots

image

image

Signal version

7.24.0 production

Operating system

Windows 11

Version of Signal on your phone

No response

Link to debug log

https://debuglogs.org/desktop/7.24.1/5ae4be7a69da2d22c8413a108753ccf057617ef7847b134afce6cd3eacca4b65.gz

I believe the minute timestamp :44 is failed update and minute :55 is the successful.

TACIXAT avatar Sep 13 '24 03:09 TACIXAT