Signal-Desktop
Signal-Desktop copied to clipboard
signalapp
"Disconnected" message gone on MacOS
Using a supported version?
- [X] I have searched searched open and closed issues for duplicates.
- [X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.
Overall summary
Signal desktop app was showing the "Disconnected. Check your network connection." message when the connection could not be established.
For the past few versions, this has stopped showing up. For example, connecting to VPN severs Signal's connectivity, but there's not warning about this. Multiple times I've written replies to people on the desktop, only to discover on the next day that nothing was sent - likewise, I've missed some incoming messages as they did not show up on the desktop.
What's worse, Signal seems to show such sent messages as delivered locally, with a single "checkmark" icon.
Currently observed with Signal 7.5.1.
Steps to reproduce
- Launch Signal with with internet connectivity.
- Sever the connectivity (for example, by connecting to VPN).
Expected result
A warning message is shown as in previous versions.
Actual result
Warning message gone.
Screenshots
No response
Signal version
7.5.1
Operating system
MacOS 13.6.6
Version of Signal on your phone
No response
Link to debug log
https://debuglogs.org/desktop/7.5.1/d7a55f13b6343567560eb860c8d72a22ff9b55433ad7b7e39acd95b8e8cd9622.gz
...a few minutes later version upgrade popped up with 7.6.0. It actually seems to not only fix the problem, but Signal seems to auto-detect proxy now. Will test this a bit more.
Sounds like the latest update has fixed things, we've been making some improvements in this area. I'm going to close this, please let me know if you continue to have issues in the newest version
The problem still there with Signal 7.7.0. If I run Signal and connect to VPN, there's no indication that connectivity is broken for it. Can we please reopen this issue?
