Signal crashes (doesn't open) | Ubuntu 24.04 with AMD Radeon™ gives "Cannot find target for triple amdgcn-- Unable to find target for this triple (no targets are registered)"

[SamuelMarks]

Using a supported version?

• [X] I have searched searched open and closed issues for duplicates.
• [X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

Tried upgrading to signal-desktop (7.4.0) over (7.3.1); same error. Running latest Ubuntu 24.04 pre-release.

Cannot find target for triple amdgcn-- Unable to find target for this triple (no targets are registered)

Steps to reproduce

Open Signal

Expected result

Signal opens

Actual result

Trace/breakpoint trap (core dumped)

Screenshots

No response

Signal version

7.4.0

Operating system

Ubuntu 24.04

Version of Signal on your phone

No response

Link to debug log

signal.stdout.txt signal.stderr.txt

[trevor-signal]

@SamuelMarks thanks for this report. Does this only occur in Ubuntu 24? Are other Electron-based apps affected?

[SamuelMarks]

@trevor-signal Just Signal. Opened VSCode and Codium both work fine. Happy to try a different app also just tell me which

[trevor-signal]

@SamuelMarks thanks. Can you try starting it with the --disable-gpu flag?

[SamuelMarks]

Both --no-sandbox --no-gpu and --no-gpu gives:

ac: Unknown GPU, using 0 for raster_config
Cannot find target for triple amdgcn-- Unable to find target for this triple (no targets are registered)
[165017:0412/183642.235712:ERROR:gpu_process_host.cc(989)] GPU process exited unexpectedly: exit_code=139
[165017:0412/183642.235729:FATAL:gpu_data_manager_impl_private.cc(448)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)

[ayumi-signal]

Sorry it's still happening-- can you confirm the command line flag was --disable-gpu?

If it's still crashing with that, could you try Electron fiddle and set the electron version to ours which is 29.1.0 https://www.electronjs.org/fiddle

Then electron 29.1.5 (newest version we use)

[SamuelMarks]

Confirmed that --disable-gpu or --no-sandbox --disable-gpu give the same error.

Trying that fiddle:

Selecting previously unselected package electron-fiddle.
(Reading database ... 500800 files and directories currently installed.)
Preparing to unpack .../electron-fiddle_0.36.2_amd64.deb ...
Unpacking electron-fiddle (0.36.2) ...
Setting up electron-fiddle (0.36.2) ...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
Processing triggers for desktop-file-utils (0.27-2build1) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
samuel@al:~$ electron-fiddle 
Creating main window
🏁 downloading 29.1.5 - 100%
Electron's autoUpdater does not support the 'linux' platform
[187635:0412/230644.966332:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[187635:0412/230648.720802:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[187635:0412/230653.905669:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
Content: 29-x-y template loading
Content: 29-x-y downloading template
Content: 29-x-y saving template to "/tmp/electron-fiddle-tCh1xK.zip"
Content: 29-x-y unzipping template
(node:187591) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.
(Use `electron-fiddle --trace-deprecation ...` to show where the warning was created)
Content: 29-x-y unzipped; removing "/tmp/electron-fiddle-tCh1xK.zip"
Got Fiddle from "/home/samuel/.config/Electron Fiddle/Templates/electron-quick-start-29-x-y". Found: [ 'index.html', 'main.js', 'preload.js', 'renderer.js', 'styles.css' ]
Creating main window

(no errors)

[ayumi-signal]

@SamuelMarks Thank you for checking and testing further, and sorry it's still not working. It might be a GPU driver error, but I'm not sure how to reproduce it locally. I'd suggest trying different versions of the amd gpu driver.

[Ismail-Benali]

@SamuelMarks It may be necessary to install or update AMD drivers to ensure compatibility with the latest version of Ubuntu.

[SamuelMarks]

Figured out the solution, from https://dev1galaxy.org/viewtopic.php?pid=46495#p46495

Turns out I needed to run:

sudo apt remove mesa-va-drivers
# Removes `va-driver-all` also

And now it works. Signal Desktop how I've missed you!

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.