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Capcha on uploading debug log!?! (Which then fails.)

Open DiagonalArg opened this issue 5 months ago • 3 comments

Using a supported version?

  • [X] I have searched searched open and closed issues for duplicates.
  • [X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

Ubuntu 22.04 Signal 7.3.0

These two problems remain: https://github.com/signalapp/Signal-Desktop/issues/6783 https://github.com/signalapp/Signal-Desktop/issues/6785

On reporting a recent request for verification/ verification failed, please retry later, I tried to upload a debug log. At the very moment I try to submit the debug log, I get the following, plus a request that I complete another capcha. The debug log, when I try to attach here, says "File size too big: 25MG are allowed, 186MB were attempted to upload." I've located the log here.

image

Steps to reproduce

Details above.

Expected result

Details above.

Actual result

Details above.

Screenshots

No response

Signal version

7.3.0

Operating system

Ubuntu 22.04

Version of Signal on your phone

7.3.0.12

Link to debug log

No response

DiagonalArg avatar Mar 29 '24 00:03 DiagonalArg

Thanks for finding another way to get it to us. I'm surprised that you saw that size-related error, because zipping it locally resulted in an 11MB file. It should have been able to upload since we compress before upload.

Anyway, we'll take a look!

scottnonnenberg-signal avatar Mar 29 '24 21:03 scottnonnenberg-signal

I got eight of these in a row. Then, Signal wouldn't allow me to upload the debug log (though this time I didn't get a capcha on trying), which I saved but was too big to upload to github. I put that new log on nextcloud.

DiagonalArg avatar Apr 24 '24 00:04 DiagonalArg