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Beta 6.47 and 6.48 closes on startup ("User chose not to delete old data. Shutting down")

Open alecs1 opened this issue 1 year ago • 0 comments

Using a supported version?

  • [X] I have searched searched open and closed issues for duplicates.
  • [X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

Signal desktop does not start correctly after a relink. It stops before displaying anything. Logs provide some info. about and what looks like an exception. stdout output does not seem useful, but I can provide if needed.

Platform is Debian 12.

Steps to reproduce

Start the desktop app. Logs for a full run follow:

Logs: {"level":30,"time":"2024-02-08T20:51:11.017Z","msg":"Profile Service initialized"} {"level":30,"time":"2024-02-08T20:51:11.232Z","msg":"preload complete"} {"level":30,"time":"2024-02-08T20:51:11.233Z","msg":"@signalapp/libsignal-client Initializing libsignal version:0.39.1 signal_node::logging rust/bridge/node/src/logging.rs:133"} {"level":30,"time":"2024-02-08T20:51:11.276Z","msg":"NotificationService initialized"} {"level":30,"time":"2024-02-08T20:51:11.293Z","msg":"initializeMessageCounter: picking max of db/stored counters"} {"level":30,"time":"2024-02-08T20:51:11.294Z","msg":"Our profile key service: initializing"} {"level":30,"time":"2024-02-08T20:51:11.294Z","msg":"background page reloaded"} {"level":30,"time":"2024-02-08T20:51:11.294Z","msg":"environment: production"} {"level":30,"time":"2024-02-08T20:51:11.300Z","msg":"Checking for the existence of IndexedDB data..."} {"level":30,"time":"2024-02-08T20:51:11.307Z","msg":"Found IndexedDB database."} {"level":30,"time":"2024-02-08T20:51:11.308Z","msg":"Confirming deletion of old data with user..."} {"level":30,"time":"2024-02-08T20:51:11.318Z","msg":"User chose not to delete old data. Shutting down. TypeError: Cannot read properties of undefined (reading 'globalModals')\n at showConfirmationDialog ([REDACTED]/resources/app.asar/preload.bundle.js:159:6049)\n at [REDACTED]/resources/app.asar/preload.bundle.js:164:7196\n at new Promise ()\n at startApp ([REDACTED]/resources/app.asar/preload.bundle.js:164:7174)"} {"level":30,"time":"2024-02-08T20:51:11.319Z","msg":"shutdown"} {"level":50,"time":"2024-02-08T20:51:11.331Z","msg":"preload shutdown handler: shutdown method not found"}

Expected result

Correct start.

Actual result

Software closes, although it doesn't look like a crash.

Screenshots

No response

Signal version

6.47

Operating system

Debian

Version of Signal on your phone

6.45.2

Link to debug log

No response

alecs1 avatar Feb 08 '24 20:02 alecs1