Restoring backup does not find the file

[tamueller]

Guidelines

• [x] I have searched searched open and closed issues for duplicates
• [x] I am submitting a bug report for existing functionality that does not work as intended
• [x] This isn't a feature request or a discussion topic

Bug description

I tried to restore signal from a backup on a new Xperia 10 VI and had some problems with it. I put the backup in /Signal/Backups, and when choosing restore from backup could navigate to that folder but it didn't show any files.

I tried to give Signal all possible permissions with the Android Settings, but it only offered me "Access Photos / Media", not access all internal data or something similar.

I then used this workaround https://support.signal.org/hc/en-us/articles/360007059752-Backup-and-Restore-Messages#android_help, and when creating a new backup I was asked for the permissions to access files on the filesystem. The help page is written in a way that suggests, that this workaround is meant to find the correct location, but it's actually a workaround to get signal to request the correct permissions.

Expected behaviour When I am prompted to select a folder with the backup file, I want to be asked for the necessary permissions.

Screenshots

No response

Device

Xperia 10 VI

Android version

15

Signal version

7.34.2

Link to debug log

No response

[RobertMoravek]

I had the same problem. Your trick helped. Thanks

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[stale[bot]]

This issue has been closed due to inactivity.