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Photos always too dark, underexposed, larger than appeared in frame, Samsung A14

Open visiblysonorous opened this issue 10 months ago • 1 comments

Guidelines

  • [x] I have searched searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] This isn't a feature request or a discussion topic

Bug description

For a few months now, when taking a picture directly with Signal, it's always too dark. On top of that, after I take the picture, it's showing more than what fit in the frame. Not sure how to describe this, but let's say I take a picture of a coffee cup, and it fits perfectly in the frame, once I take the picture, and see the result, it also includes the area around the coffee cup, meaning I always need to do additional cropping.

The A14 has four cameras, maybe it's picking the wrong one? I can only choose between front/back camera, not sure which of the three on the back it picks. I think it picks the correct one, because the macro and wide angle cameras take really low quality pictures, but the pictures taken with Signal are high quality, just too dark.

A workaround is obvious, use the regular camera app and then use Signal to send that picture. Or only take pictures outside in the sun.

I also have a Samsung S5, and this one doesn't have the problem.

Screenshots

No response

Device

Samsung A14

Android version

Android 14, Kernel 4.19.191-28581296-abA145RXXS9CYA2

Signal version

7.32.3

Link to debug log

No response

visiblysonorous avatar Feb 11 '25 17:02 visiblysonorous

Bug #12437 is possibly related, but it's old and stale.

I can share stuff from the debug log, just let me know which parts and I'll review them and share them.

visiblysonorous avatar Feb 11 '25 17:02 visiblysonorous

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Apr 12 '25 18:04 stale[bot]

This issue has been closed due to inactivity.

stale[bot] avatar Apr 23 '25 06:04 stale[bot]

This problem is still present

Version 7.43.1 Android Kernel 4.19.191-28581296-abA145RXXSACYC1

visiblysonorous avatar Jun 15 '25 20:06 visiblysonorous