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Not showing user avatar on notifications

Open doejohn02 opened this issue 11 months ago • 10 comments

Guidelines

  • [x] I have searched searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] This isn't a feature request or a discussion topic

Bug description

Image

I think the picture explains it. Its just nothing/empty where an user avatar/group avatar is supposed to be. OneUI changed their notification system appearance with OneUI 7. Ever since updating the OS its been bugged.

Screenshots

No response

Device

Samsung S24+

Android version

15

Signal version

7.30.2

Link to debug log

No response

doejohn02 avatar Jan 30 '25 15:01 doejohn02

I'm facing the same issue. Samsung Galaxy S25, OneUI 7, Signal 7.32.2

adrianfurgol avatar Feb 06 '25 11:02 adrianfurgol

I'm facing the same issue. Samsung Galaxy S25, OneUI 7, Signal 7.32.2

Great then its def an OneUI 7 thing and not device related. Hopefully the devs of signal looks over this soon and fixes it 👍

edit: also updated signal to 7.32.2 on S24+, issue persists.

doejohn02 avatar Feb 07 '25 11:02 doejohn02

@jamiebuilds-signal

x64x2 avatar Feb 07 '25 16:02 x64x2

I have the same issue on my s25 ultra with oneui 7. I discovered that turning off "Show app icon in notifications" fixes it. However, this is not a permanent solution because notifications from all other apps will look worse.

ComputerGeek347 avatar Feb 08 '25 21:02 ComputerGeek347

I got the same issue, on vers 7.34.1

Linkholn avatar Feb 18 '25 09:02 Linkholn

Maybe not relevant to signal particularly, but I have the same issue of avatars not appearing on Plus Messenger (Telegram client) on S25 Ultra as well. Maybe it's an issue in OneUI 7?

R1DEN avatar Feb 21 '25 07:02 R1DEN

Maybe not relevant to signal particularly, but I have the same issue of avatars not appearing on Plus Messenger (Telegram client) on S25 Ultra as well. Maybe it's an issue in OneUI 7?

Telegram works fine for me in OneUI7. Same with every other app also working. Just Signal is busted.

Linkholn avatar Feb 21 '25 22:02 Linkholn

I have a new S25 and see the same behavior on signal and molly. My old Pixel 7 worked fine.

casyopaya avatar Mar 15 '25 23:03 casyopaya

Hi! For anyone experiencing the issue, specifically on the S25, would you be able to provide a debug log?

mtang-signal avatar Mar 17 '25 13:03 mtang-signal

There you go: https://debuglogs.org/android/7.36.2/e15f51899dbfaa1ef422b0078a48be22a75029c5a34af7bfc1eb129834abe9b1

adrianfurgol avatar Mar 17 '25 13:03 adrianfurgol

Same here.

Cliffmode2000 avatar Apr 16 '25 19:04 Cliffmode2000

Same issue here on a S23 I just upgraded to OneUI 7. Definitely related to OneUI 7

fersingb avatar May 08 '25 20:05 fersingb

My debug log if helpful: https://debuglogs.org/android/7.39.5/8285ab7cba31ac104a02b1126120bcf6b8dba1e7d642e9eab0d97fe292bcc66f

casyopaya avatar May 15 '25 12:05 casyopaya

Thanks folks, still looking into this. Can you confirm for us it's only in the notification you aren't seeing an avatar? But in app it loads fine?

cody-signal avatar May 15 '25 13:05 cody-signal

All good in the app for me. It's only the notifications.

fersingb avatar May 15 '25 13:05 fersingb

Only affects notifications for me.

Curiously, I see the profile picture in the notification during signal calls.

casyopaya avatar May 15 '25 13:05 casyopaya

All good in the app for me. It's only the notifications.

same here

Linkholn avatar May 16 '25 05:05 Linkholn

Uhm, Im on Signal 7.44.1 and its working again. It has not worked for months at this point (6 months). Idk if devs fixed it or what Screenshot_20250607_161809_One UI Home.jpg

Samsung S24+ OneUi 7 vers BYE7

Linkholn avatar Jun 07 '25 14:06 Linkholn

Great. A fix went in recently, so sounds like it's working.

cody-signal avatar Jun 09 '25 13:06 cody-signal

Great. A fix went in recently, so sounds like it's working.

ahh I see. Awesome. Yup def working for me. Thanks alot!

Linkholn avatar Jun 09 '25 19:06 Linkholn