Signal-Android icon indicating copy to clipboard operation
Signal-Android copied to clipboard

Signal not sending OTP to mobile number

Open Loneewolf15 opened this issue 10 months ago • 2 comments

Guidelines

  • [x] I have searched searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] This isn't a feature request or a discussion topic

Bug description

When trying to register, after passing the proof of being human, I get a message as shown below in the screenshot, that signal can't send OTP due to issues with the carrier, I should try again later and the cycle continues.

Screenshots

Image

Device

Itel P65, iPhone SE 3, Infinix smart 8, Tecno Pop 9

Android version

14.0

Signal version

The most recent update as of Today, January 21

Link to debug log

No response

Loneewolf15 avatar Jan 21 '25 03:01 Loneewolf15

It's an external service error. This possibly has to do with Nigeria's restrictions for opting in to automated SMS messages.

Actually, it looks like there's more discussion here: #13573

Ascheidweiler avatar Jan 21 '25 16:01 Ascheidweiler

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Mar 23 '25 07:03 stale[bot]

This issue has been closed due to inactivity.

stale[bot] avatar Apr 01 '25 06:04 stale[bot]

When trying to register, after passing the proof of being human, I get a message as shown below in the screenshot, that signal can't send OTP due to issues with the carrier, I should try again later and the cycle continues.

Image

Solipic avatar Apr 29 '25 14:04 Solipic

Facing the same issue in Bangladesh

Image

FahimHoque avatar Jun 19 '25 18:06 FahimHoque