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No missed call notifications since a recent update

Open dandoor opened this issue 4 months ago • 6 comments

  • [x] I have searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
  • [x] This isn't a feature request or a discussion topic

Bug description

Missed calls don't invoke a notification since one of the recent updates (I am not sure which, but it was in the last few weeks).

Steps to reproduce

  • Get a call.
  • Don't answer.

Actual result: No notification for the missed call. Expected result: A notification should show.

Device info

Android version: 14 Signal version: 7.1.3

dandoor avatar Apr 01 '24 14:04 dandoor

Hello, please provide a debug log, as well as a date and time of the missed call, so we can attempt to diagnose the issue.

nicholas-signal avatar Apr 01 '24 15:04 nicholas-signal

Is there an email address or something to send the relevant log entries? I don't want to post it publicly

dandoor avatar Apr 01 '24 17:04 dandoor

You can email [email protected], tell them the issue number, and let them know to tell the android team. Thank you!

greyson-signal avatar Apr 02 '24 14:04 greyson-signal

Sent.

dandoor avatar Apr 02 '24 17:04 dandoor

The same happens to me with Signal v7.2.4 and Android 14. I will send the debug log to the provided email too now.

ibeleliev avatar Apr 07 '24 15:04 ibeleliev

Someone got it working? I have the same problem with both of my Android 14 phones (Pixel 6 and Nothing Phone) after specified Signal update. Can't get it working for weeks...

toxpal avatar Apr 22 '24 08:04 toxpal

This also happens to me (and everyone I regularly call with). Here's a debug log of the most recent occurrence.

I would consider this a rather high priority issue as I often don't notice having missed a call until after quite some time. Please let me know if there's anything I can do to help debug this.

mtvec avatar Apr 26 '24 17:04 mtvec

This was unintended and will be fixed in 7.6 coming to beta soon.

cody-signal avatar Apr 26 '24 18:04 cody-signal

Same issue on Signal 7.4.2, Android 14, Pixel 8

Izzet-Beltir avatar Apr 27 '24 04:04 Izzet-Beltir