Calls can't function properly, keeps occuring "Network Failed"

[njuoy]

• [x] I have searched open and closed issues for duplicates
• [x] I am submitting a bug report for existing functionality that does not work as intended
• [x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
• [x] This isn't a feature request or a discussion topic

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Bug description

The issue occurs on all my contacts, I can't use the call function, it will show "Network Failed" in a few second after I trigger call function. However, the contacts are able to call me but with "signal connecting...", and I immediately receive "Missed voice call" notification after the contacts call.

Steps to reproduce

• Choose a contact to call.
• Press on the Call icon (either voice call or video call, both occurs the same issue).
• The issue "Network Failed" will occur after a few seconds.

Actual result: The screen shows "Network Failed" and the contacts will not be notified that someone is calling them as well as won't have missed call notification. Expected result: The screen should show ringing and notify the contacts that someone is calling them.

Screenshots

Device info

Device: HONOR X9A RMO-NX1 Android version: 13 (MagicOS 7.1) Signal version: 6.46.7

Link to debug log

https://debuglogs.org/android/6.46.7/4225c0122815120cb3b68d738f81ed11ad316494a8f35ab82ef7cf304ea3d623

[cody-signal]

If you try sending a normal message to the people you can't call does it work to call them afterwards? It appears you may be stuck in a proof required loop due to a bug in handling proof required for call messages.

[njuoy]

If you try sending a normal message to the people you can't call does it work to call them afterwards? It appears you may be stuck in a proof required loop due to a bug in handling proof required for call messages.

Nope, but I have tried one way that is to link my device after installing signal desktop app in my laptop. It seems to be solved after I logged in to signal desktop app. I am able to use signal on my phone to call any contacts already.

[cody-signal]

Are you using the same VPN on desktop as your phone? Have you tried calling while not on a VPN?

[njuoy]

Yes, I used same vpn on desktop. Before trying to link with the signal desktop app, I have tried calling while not on vpn and still showing the issue.

[MoralCode]

I'm experiencing this issue on LineageOS21 on a google pixel 6a I recently switched to

Video calls placed from a linked device work fine. But I can't place or receive calls from my phone due to the issue described here

[MoralCode]

Update: i suspect my issue may be different. I was able to fix it by disconnecting from my tailscale VPN.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[stale[bot]]

This issue has been closed due to inactivity.