UX: Chat backups actions are confusing
- [ x] I have searched open and closed issues for duplicates
- [ x] I am submitting a bug report for existing functionality that does not work as intended
- [ x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
- [ x] This isn't a feature request or a discussion topic
Bug description
Chat backups screen has confusing inconsistent represenations of actions.
Steps to reproduce
Navigate to Chat backups screen Note large "TURN OFF" button under "Verify backup passphrase" but it not clear what is being turned off Tapping on "TURN OFF" prompts to disable and delete all backups! Note that "Create backup" has no visual indication that it is an action e.g. a button, but it indeed perfoms the action. Note that "Backup folder" looks the same as "Create backup" but tapping on it does nothing.
Actual result: Describe here what happens after you run the steps above (i.e. the buggy behaviour) Expected result: Describe here what should happen after you run the steps above (i.e. what would be the correct behaviour)
Screenshots
Device info
Samsung S10e Android 12 Signal 5.53.4
Link to debug log
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This confusing UI is unchanged in 6.5.6.
There is hopeful work that'll be done on this screen this upcoming quarter to improve a few things around backup UX.
I add the following.
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Signal refers in multiple places to the backup 'passphrase' but the so-called passphrase is numeric.
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When the backup code is displayed for the first time to the user, the formatting makes it unclear whether one is to read it left to right or rather up to down. It turns out - via the testing mechanism - that one reads it right to left.
These sorts of problems (viz., 1 and 2 and perhaps also the problems mentioned by the original filer of this bug) are serious when data recovery is at issue.
I've had a family member try make a backup and had found this screen quite confusing. I've made a quick wireframe with how the screen can be rearranged, adding more focus to the "create backup" button and some chevrons to list items that do something when tapped.
I may have made some bad assumptions, I'm on iOS while said family member is on Android.
I can spend some time on a PR in a few days if this is a sensible layout.