suddenly cannot install plugin

[alenknight]

i'm using the 2.0.3 version. i tried both streamdeck app plugin installer and the download from github. suddenly my streamdeck hwinfo icons became " ? ",.... and if i search in plugins in streamdeck... can't find the plugin. i go to app store... asks me to install... i try installing.... but when i close it... and reopen... says "install" again. it never fully installs... and the plugin doesn't work anymore.

a second computer i have the prior versions... still working.

[shayne]

So strange! I just uninstalled and installed from the official store and the ❔ turned right back into graphs for me. 😕

Let's try something...

1. Go ahead and uninstall the plugin from the Stream Deck app.
2. Open %appdata%\Elgato\StreamDeck\Plugins\ and remove the com.exension.hwinfo.sdPlugin folder (if it exists!)
3. Shutdown HWiNFO (the program itself!)
4. Install the plugin from the Stream Deck store
5. Launch HWiNFO

Let's see if that combo clears things out and gets you back in business!