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Plugin not installing.

Open JamiesonDeuel opened this issue 4 years ago • 6 comments

When I try to install the plugin is it says that it installs, but does not show up in the custom place. When I go back to the download page it says that it is not installed

JamiesonDeuel avatar Sep 20 '21 21:09 JamiesonDeuel

Did you install from GitHub or the Stream Deck app? Anybody else able to repro this?

shayne avatar Sep 23 '21 02:09 shayne

Same problem. Installed app disappeared a few days ago and left orphaned buttons. Attempted installing from Stream Deck store twice. Both times, it shows completed intsallation, but the plugin isn't there. Windows 10 21H1, build 19043.1237. Stream Deck firmware v1.02.005. HWinfo64 v7.10-4540.

joe-norman avatar Sep 24 '21 16:09 joe-norman

What about downloading and installing from GitHub?

shayne avatar Sep 24 '21 16:09 shayne

So I was able to fix the issue. I had to remove the folder in my stream deck app data folder under my user. I guess issue was that when I uninstall the plug-in it didn’t remove all the files. Once I deleted the right folder and app data everything installed properly

JamiesonDeuel avatar Sep 24 '21 16:09 JamiesonDeuel

That worked (deleting the folder in ...\AppData\Roaming\Elgato\StreamDeck\Plugins). And it even de-orphaned my old buttons, which was a very welcome surprise.

joe-norman avatar Sep 24 '21 17:09 joe-norman

Glad it worked for you

JamiesonDeuel avatar Sep 24 '21 17:09 JamiesonDeuel