web icon indicating copy to clipboard operation
web copied to clipboard

Published 20 hours ago • verified publisher icon shapeshift

Trades from Tether (USDT) not working

Open MBMaria opened this issue 2 years ago • 6 comments

Overview

When attempting to trade from USDT to another asset, it comes up with a "Something went wrong error".

References and additional details

  1. Log into app.shapeshift.com and connect to wallet of choice.
  2. In the trade tidget, select Tether/USDT as the top asset to trade out of.
  3. Notice the error toast appear saying "Something went wrong"

*cant trade into Tether, just not out of it. image

Acceptance Criteria

Users should be able to trade in and out of Tether like any other asset

Need By Date

No response

Screenshots/Mockups

No response

Ownership

  • [X] If my bounty needs engineering or needs product I have added the respective labels on the right
  • [X] As the sponsor of this bounty I will review the changes in a preview environment (ops/product) or review the PR (engineering)

Estimated effort

No response

Sponsor / Stakeholder

No response

Bounty Hunters

  • Join our discord
  • Include an expected timeline for you to complete work in the work plan when you apply for this bounty!
  • Please refer to this link for some basic info
  • Please do not start work on this issue until you are approved in Gitcoin.

MBMaria avatar Aug 31 '22 02:08 MBMaria

@MBMaria Are we able to reproduce this one still? I wasn't able to reproduce it on app.shapeshift.com or latest develop (develop.shapeshift.com) - product gave it a try and were able to get a quote as well, looks like @0xApotheosis's swapper refactor might have solved it

gomesalexandre avatar Aug 31 '22 14:08 gomesalexandre

@MBMaria if you could also please test this with the console open, and post a screenshot of whatever error is printed.

That might help us replicate/work out what's going on.

0xApotheosis avatar Aug 31 '22 19:08 0xApotheosis

@0xApotheosis The bottom red bit is what came up when i select Tether image

MBMaria avatar Aug 31 '22 20:08 MBMaria

Just received a traige ticket from a user who is experiencing the same issue with USDT.

https://discord.com/channels/554694662431178782/873244924026449940/1014162992746737674

MBMaria avatar Sep 01 '22 05:09 MBMaria

@0xdef1cafe

MBMaria avatar Sep 01 '22 22:09 MBMaria

@kaladinlight gas estimation 500ing here

0xdef1cafe avatar Sep 01 '22 22:09 0xdef1cafe

@0xdef1cafe @gomesalexandre couldn't recreate this issue anymore. i think we can close this one imo

Lychbot avatar Oct 18 '22 03:10 Lychbot

Thanks @Lychbot! Closing.

0xApotheosis avatar Oct 18 '22 04:10 0xApotheosis

Seems this issue is happening again. This is the error we are seeing: image

Trades out of USDT appear to not be working (seen on native, mm and kk)

MBMaria avatar Nov 15 '22 00:11 MBMaria

Repinging this ticket as it's still an issue at users are experiencing. @MBMaria's error is what I see in the console as well.

tshifty avatar Dec 14 '22 17:12 tshifty

Looks like an issue with the reconciliation of quote.sellAsset and sellAsset, interestingly, I'm consistently able to reproduce with Ethereum USDT as a sell asset

image

gomesalexandre avatar Dec 14 '22 23:12 gomesalexandre

Ticket 573 (discord) USDT sell (i think using thorchain?)

giantkin avatar Jan 15 '23 18:01 giantkin

User is attempting to trade 41.049 USDT to either BTC or ETH. Has been unsuccessful so far

MBMaria avatar Jan 17 '23 02:01 MBMaria

I'm able to get a rate for USDT To ETH via Cowswap. So is this specific to Thorchain only then?

DiggyDiggy2 avatar Jan 17 '23 18:01 DiggyDiggy2

@MBMaria is this still an issue?

DiggyDiggy2 avatar Feb 24 '23 18:02 DiggyDiggy2

Looks like tether trades working again! image

MBMaria avatar Feb 27 '23 23:02 MBMaria