Fairplay on safari not working

[sridhard]

Have you read the FAQ and checked for duplicate open issues? Yes I have checked #4470 #4469 and other fairplay related isues

What version of Shaka Player are you using? Latest (4.2.1)

Can you reproduce the issue with our latest release version? Yes

Can you reproduce the issue with the latest code from main? Yes

Are you using the demo app or your own custom app? Both demo app and custom apps not working

If custom app, can you reproduce the issue using our demo app? Yes

What browser and OS are you using? Mac OS, Safari

For embedded devices (smart TVs, etc.), what model and firmware version are you using? NA

What are the manifest and license server URIs? ManifestUrl: https://learnyst-content-mumbai.s3.ap-south-1.amazonaws.com/v5/schools/11075/courses/133080/paid/sdrm/1884011/audio_video/V22_P_lyst2517_cenc/stream.m3u8

License Server Url: https://4adf8ffe.drm-fairplay-licensing.axprod.net/AcquireLicense

License Certificate Url: https://fps-certs.learnyst.com/fairplay.cer

License Header: X-AxDRM-Message License Header Value: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ2ZXJzaW9uIjoxLCJjb21fa2V5X2lkIjoiNTIxZWU5NWQtOTUxMi00ZmE2LTk3NmEtYWQ4ZjAwZDdiNDQzIiwibWVzc2FnZSI6eyJ0eXBlIjoiZW50aXRsZW1lbnRfbWVzc2FnZSIsInZlcnNpb24iOjIsImxpY2Vuc2UiOnsiZXhwaXJhdGlvbl9kYXRldGltZSI6IjIwMjMtMTAtMDlUMDk6MDE6NTAuNzg2WiIsImFsbG93X3BlcnNpc3RlbmNlIjpmYWxzZX0sImNvbnRlbnRfa2V5c19zb3VyY2UiOnsiaW5saW5lIjpbeyJpZCI6ImZjNzgxOTAwLTAwMDAtMDAwMC0wMTEwLTc1MDEwMDEzMzA4MCIsImVuY3J5cHRlZF9rZXkiOiI5eGZ2M2Zab0pZc2pzQzl4SU5iQ3J3PT0iLCJ1c2FnZV9wb2xpY3kiOiJMc3RQb2xpY3kiLCJpdiI6ImRvTkZBQUFBQUFBQkVIVUJBQk13Z0E9PSJ9XX0sImNvbnRlbnRfa2V5X3VzYWdlX3BvbGljaWVzIjpbeyJuYW1lIjoiTHN0UG9saWN5In1dLCJsaWNlbnNlX3NlcnZlciI6eyJyZXR1cm5fbGljZW5zZV9yZXF1ZXN0X2luZm8iOnRydWV9fSwiYmVnaW5fZGF0ZSI6IjIwMjItMDktMTZUMDk6MDE6NTAuNzg4WiIsImV4cGlyYXRpb25fZGF0ZSI6IjIwMjItMTAtMTdUMDk6MDE6NTAuNzg4WiJ9.J7dVOSEOjl2SD7RXWtWBN45hW1i_g_k-jW6jTUwVA8Y

What did you do? We are using shaka player for fairplay. Shaka version 3.3.2 works fine with fairplay with no issues. We are trying to upgrade the shaka player to 4.2.1 version. In 4.2.1 version fairplay is not working. I have tries all possible combinations.

Setup-1 (Try with native player):

1. Install shaka polyfill shaka.polyfill.installAll();
2. Player config { drm: { servers: { 'com.apple.fps.1_0': '..........', }, advanced: { 'com.apple.fps.1_0': { 'serverCertificate': new Uint8Array(fpsCertificate) } } }, streaming: { retryParameters: { maxAttempts: 20, }, useNativeHlsOnSafari:true } }
3. Register drm.initDataTransform

Result: "{"exceptionTrace":"{\"severity\":2,\"category\":6,\"code\":6006,\"data\":[\"The operation is not supported.\",{},null],\"handled\":false,\"message\":\"Shaka Error DRM.FAILED_TO_GENERATE_LICENSE_REQUEST (The operation is not supported.,NotSupportedError: The operation is not supported.,)\",\"stack\":\"@https://localhost:3000/static/js/main.chunk.js:131977:22\\n@https://localhost:3000/static/js/main.chunk.js:136307:42\\npromiseReactionJob@[native code]\"}","playerType":0,"errorCode":100,"subErrorCode":6006}"

Setup-2 (Try with modern EME):

1. Install shaka polyfill shaka.polyfill.installAll();
2. Player config { drm: { servers: { 'com.apple.fps': '..........', }, advanced: { 'com.apple.fps': { 'serverCertificate': new Uint8Array(fpsCertificate) } } }, streaming: { retryParameters: { maxAttempts: 20, }, useNativeHlsOnSafari:false } }
3. Register drm.initDataTransform

Result: initDataTransform not triggered (with initDataType as skd). Our DRM license provider giving error saying content ID is not valid.

Setup-3 (Try with modern EME):

1. DONT INSTALL shaka polyfill shaka.polyfill.installAll();
2. Player config { drm: { servers: { 'com.apple.fps': '..........', }, advanced: { 'com.apple.fps': { 'serverCertificate': new Uint8Array(fpsCertificate) } } }, streaming: { retryParameters: { maxAttempts: 20, }, useNativeHlsOnSafari:false } }
3. Register drm.initDataTransform

Result: "{"exceptionTrace":"{\"severity\":2,\"category\":6,\"code\":6001,\"data\":[],\"handled\":false,\"message\":\"Shaka Error DRM.REQUESTED_KEY_SYSTEM_CONFIG_UNAVAILABLE ()\",\"stack\":\"@https://localhost:3000/static/js/main.chunk.js:131977:22\\n@https://localhost:3000/static/js/main.chunk.js:135964:47\\n@https://localhost:3000/static/js/main.chunk.js:129599:30\\n@https://localhost:3000/static/js/main.chunk.js:129559:28\\n@https://localhost:3000/static/js/main.chunk.js:129628:23\\n@https://localhost:3000/static/js/main.chunk.js:129664:17\\nPromise@[native code]\\n@https://localhost:3000/static/js/main.chunk.js:129659:25\\n@https://localhost:3000/static/js/main.chunk.js:129673:50\\n@https://localhost:3000/static/js/main.chunk.js:135946:57\\n@https://localhost:3000/static/js/main.chunk.js:135684:30\\n@https://localhost:3000/static/js/main.chunk.js:129599:30\\n@https://localhost:3000/static/js/main.chunk.js:129559:28\\n@https://localhost:3000/static/js/main.chunk.js:129628:23\\nb@https://localhost:3000/static/js/main.chunk.js:129652:22\\npromiseReactionJob@[native code]\"}","playerType":0,"errorCode":5,"subErrorCode":6001}"

What did you expect to happen? fairplay should work

What actually happened? fairplay not working

[multiplexer2]

Try your Setup-2, but without the initDataTransform.

[sridhard]

in setup-2, initDataTransform is not triggered. Then our DRM license request is failing with reason as invalid asset/content ID.

[martinstark]

1. Install shaka polyfill shaka.polyfill.installAll();

This does not install the apple media keys polyfill since v4.x. I've asked if this should be described in the docs, but never got a response. The documentation for installAll is misleading.

Try step 1 by calling shaka.polyfill.PatchedMediaKeysApple.install();.

[jakubkrolikowski]

@NoChance777 Did adding shaka.polyfill.PatchedMediaKeysApple.install(); solve your problem?

[NoChance777]

Hi @jakubkrolikowski! In combination with com.apple.fps.1_0 and native playback, version without prefix does not work.

[JuanMorenoS]

Hi! Any update ?

[joeyparrish]

@avelad, would you please take a look and give us your thoughts?

[parthsheth2403]

Hello, I am able to play my URL in ipad safari and Macbook safari. But I am not able to play in iphone safari

[Robloche]

Same as @parthsheth2403.

[nchu-rb]

1. Install shaka polyfill shaka.polyfill.installAll();

This does not install the apple media keys polyfill since v4.x. I've asked if this should be described in the docs, but never got a response. The documentation for installAll is misleading.

Try step 1 by calling shaka.polyfill.PatchedMediaKeysApple.install();.

Wanted to drop a note that this resolved an issue for me. Thanks.

[avelad]

Does this documentation fix the issues https://shaka-player-demo.appspot.com/docs/api/tutorial-fairplay.html?

[github-actions[bot]]

Closing due to inactivity. If this is still an issue for you or if you have further questions, the OP can ask shaka-bot to reopen it by including @shaka-bot reopen in a comment.

[zisiskol]

1. Install shaka polyfill shaka.polyfill.installAll();

This does not install the apple media keys polyfill since v4.x. I've asked if this should be described in the docs, but never got a response. The documentation for installAll is misleading.

Try step 1 by calling shaka.polyfill.PatchedMediaKeysApple.install();.

This solution solve the issue in my case, thanks martinstark