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CW Child / Parent Ticket

Open vedeht opened this issue 9 years ago • 6 comments

Any idea how to make a ticket a child ticket? I can't see any example of how that would be done.

vedeht avatar Sep 16 '16 00:09 vedeht

I don't have an idea at the moment, but I'll look in to it. Probably need to create a new function called Merge-CWServiceTicket that takes the child and parent ticket numbers as parameters.

sgtoj avatar Sep 16 '16 14:09 sgtoj

What's it take to get you to do that??? I can send some $$ to ya.

vedeht avatar Sep 16 '16 14:09 vedeht

In my environment I can't get Update-CWServiceTicket to update the subject of a ticket. Am I doing something wrong or is there a glitch in the system?

vedeht avatar Sep 16 '16 15:09 vedeht

I have created #34 for the update ticket subject bug.

As for the other thing, I need to look in to it some more. I don't think it will be to difficult to add. I probably cannot today, but I will look in to this weekend. Shouldn't be too much of a problem based on what I quickly read and tested.

sgtoj avatar Sep 16 '16 15:09 sgtoj

THANK YOU!!!

On Sep 16, 2016, at 11:15 AM, Brian [email protected] wrote:

I have created #34 https://github.com/sgtoj/PSConnectWise/issues/34 for the update ticket subject bug.

As for the other thing, I need to look in to it some more. I don't think it will be to difficult to add. I probably cannot today, but I will look in to this weekend. Shouldn't be too much of a problem based on what I quickly read and tested.

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vedeht avatar Sep 16 '16 15:09 vedeht

fyi... I fixed and closed #34

sgtoj avatar Sep 16 '16 18:09 sgtoj