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Thumbnails not showing up correctly

Open cmcusumano opened this issue 10 years ago • 5 comments

We are having issues with thumbnails not loading correctly on our site. We have gone in and fixed all of the thumbnail cropping, but the thumbnails are not loading the correct version on the site. We have updated the plugin and are continuing to have this issue. Please advise.

screencapture

screenshot-connected ccis edu 2015-06-19 11-31-04

cmcusumano avatar Jun 19 '15 16:06 cmcusumano

Your theme probably doesn't support post-thumbnails -- at least not in that spot. Depending on your level of expertise you could find that spot in the theme and check what it's using to display the image and change it for a call to the post-thumbnail code.

sewpafly avatar Jun 19 '15 17:06 sewpafly

We’ve been using the plugin for months and it was working fine up until a few weeks ago. We haven’t updated the theme recently, but I’ll take a look at the code and see if that is the issue anyway.

Any other ideas on what the issue might be?

Thank you.

From: Brent [mailto:[email protected]] Sent: Friday, June 19, 2015 12:02 PM To: sewpafly/post-thumbnail-editor Cc: Cusumano, Colleen M. Subject: Re: [post-thumbnail-editor] Thumbnails not showing up correctly (#114)

Your theme probably doesn't support post-thumbnails -- at least not in that spot. Depending on your level of expertise you could find that spot in the theme and check what it's using to display the image and change it for a call to the post-thumbnail code.

— Reply to this email directly or view it on GitHubhttps://github.com/sewpafly/post-thumbnail-editor/issues/114#issuecomment-113576394.

cmcusumano avatar Jun 19 '15 17:06 cmcusumano

  1. Maybe the theme updated and is using a different post-thumbnail name?
  2. Maybe a retina type plugin is replacing the post-thumbnail calls to it's own function...

I can't think of anything else, but I'll think some more about it.

sewpafly avatar Jun 19 '15 17:06 sewpafly

To try to be a little clearer, the thumbnails are working fine on most regular posts. It’s our featured posts that are having issues. We haven’t updated the theme and we haven’t added any plugins that would have an impact on thumbnails. We’ve deactivated any new plugins and are still experiencing issues.

Please advise.

From: Brent [mailto:[email protected]] Sent: Friday, June 19, 2015 12:13 PM To: sewpafly/post-thumbnail-editor Cc: Cusumano, Colleen M. Subject: Re: [post-thumbnail-editor] Thumbnails not showing up correctly (#114)

  1. Maybe the theme updated and is using a different post-thumbnail name?
  2. Maybe a retina type plugin is replacing the post-thumbnail calls to it's own function...

I can't think of anything else, but I'll think some more about it.

— Reply to this email directly or view it on GitHubhttps://github.com/sewpafly/post-thumbnail-editor/issues/114#issuecomment-113579078.

cmcusumano avatar Jun 24 '15 20:06 cmcusumano

I still think it is the theme. Maybe something changed in the theme configuration or wordpress). This behavior is indicative of the theme making the thumbnail generate on the fly (called using size rather than using a set thumbnail name).

sewpafly avatar Jun 28 '15 22:06 sewpafly