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RudraCloud

Open skirtingas opened this issue 11 months ago • 3 comments

Is there an existing issue for this?

  • [x] I have searched existing issues, it hasn't been reported yet

Hosting Provider Name

RudraCloud

Rule Violations

I bought the emerald plan, because it was cheap for good specs, but turns out it wasn't. There were like 5 downtimes during the month, one of them took 2 days, the others 1-2 hours. The support claims to be 24/7, but one time, when I asked for support, they said they are sleeping. Also they don't give any free databases.

skirtingas avatar Jan 29 '25 09:01 skirtingas

There's no evidence submitted regarding any of your claims, unless provided they cannot be listed

EternalTheGod avatar Jan 31 '25 19:01 EternalTheGod

[Screenshot_20250131-215004.png

Screenshot_20250131-214958.png

Screenshot_20250131-215101.png

They have turned maintenance off for almost everywhere, but they left it on the de nodes "just to be sure" that their uptime doesn't get damaged

"24/7 support" Screenshot_20250131-215253.png

And also i had sent like 20 messages one day without a reply(one of the days of the 2 days when the whole host crashed)

skirtingas avatar Jan 31 '25 19:01 skirtingas

And also, when I'm writing this, I cannot even see if they have tos, since their website is down

skirtingas avatar Jan 31 '25 19:01 skirtingas