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Manual Payment Methods

Open zero-master opened this issue 7 years ago • 2 comments

Some customers request unusual payment methods often manual.

Flow is something like this:

  1. User requests special payment method from customer service rep
  2. Customer service rep sends them the payment info, for example, wire transfer details
  3. The customer makes the payment via wire transfer
  4. Customer sends the transaction ID to customer service rep
  5. Finance department adds the payment to their account

This process is manual.

Is this something that servicebot supports?

zero-master avatar May 30 '18 10:05 zero-master

We are working on a 'manual' payment method where invoices could be sent and payment manual added from Servicebot administration portal. Expect this late summer

kmidkiff avatar May 31 '18 02:05 kmidkiff

+1

ebartz avatar Oct 18 '18 13:10 ebartz