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[New Feature Request] Storing Search Results to be Optional

Open aliayar opened this issue 1 year ago • 16 comments

I have had a meeting recently with a financial services company which are very strict with their data retention policies.

SerpApi keeps search results on the servers for a month and then those results are deleted.

Can we offer an option to user to decide whether their results to be stored for a month or not stored at all?

This particular user doesn't want their results to be saved.

aliayar avatar Jul 07 '23 12:07 aliayar

Can you share the Intercom thread? Thank you!

hartator avatar Jul 07 '23 12:07 hartator

Here is the Intercom thread.

But this feature request is not mentioned there. We have discussed it during the meeting.

aliayar avatar Jul 07 '23 12:07 aliayar

Other users with lots of security/data retention concerns might also like this feature.

If we implement it, we should make it clear to users who want it that this will greatly reduce our capacity to resolve any issues they encounter.

schaferyan avatar Jul 07 '23 16:07 schaferyan

@aliayar @aliayar Can you ask if they want just the search to be fully disappear or also the search parameters?

hartator avatar Jul 07 '23 23:07 hartator

I sent them a message. I will find more clients who has asked about this before.

aliayar avatar Jul 10 '23 14:07 aliayar

Another user asking for this.

Intercom

aliayar avatar Nov 27 '23 13:11 aliayar

Another user asked for this feature:

Intercom

schaferyan avatar Jan 09 '24 20:01 schaferyan

Another user asked for this feature (on a Meeting):

They don't want their search term and output to be stored

Intercom

hilmanski avatar Jan 19 '24 23:01 hilmanski

Following up on this as this is the main priority for one of the more prestigious companies that is considering SerpApi. They are potentially an Enterprise Customer if we can implement it.

Intercom

marm123 avatar Mar 08 '24 16:03 marm123

Another prestigious potential Enterprise customer requested a feature like this. They are interested in having the ability to store search information for only a short time, i.e 48 hours:

Intercom

schaferyan avatar Mar 14 '24 16:03 schaferyan

I am thinking maybe we should add something like a private=true param that will aim to disable most logging, delete the search metadata, and delete files after the search is done. And warn the user that degguging will be hard.

hartator avatar Mar 14 '24 19:03 hartator

The financial services company that initially requested this are now our Enterprise Customer. They reached out again to ask about this feature.

Intercom

schaferyan avatar Apr 15 '24 16:04 schaferyan

Potential Enterprise Customer requested this:

Intercom

marm123 avatar Jun 07 '24 14:06 marm123

The potential enterprise customer followed up on this:

Intercom

schaferyan avatar Jun 11 '24 18:06 schaferyan

Found another potential customer who requested this feature:

Intercom

schaferyan avatar Jul 15 '24 20:07 schaferyan

Another potential customer requested this:

Intercom

martin-serpapi avatar Jul 30 '24 08:07 martin-serpapi