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[Apple Product API] Returning no results for every query

Open jbcoventry opened this issue 1 month ago • 9 comments

This error shows up for every product_id

{
"error":
"Apple Product hasn't returned any results for this query."
}

Public links: Playground Apply App Store Search to get product ids | Playground Apple App Store Product link using one of those ids

Internal links: Intercom | Search Inspect

jbcoventry avatar Nov 06 '25 05:11 jbcoventry

Report from a high-volume customer:

Intercom

hilmanski avatar Nov 07 '25 02:11 hilmanski

The customer followed up that it's impacting their clients.

hilmanski avatar Nov 10 '25 02:11 hilmanski

Another report

Intercom

alexbarron avatar Nov 10 '25 11:11 alexbarron

Another customer reported this:

Intercom

marm123 avatar Nov 11 '25 10:11 marm123

A customer reached out here.

Intercom

hilmanski avatar Nov 17 '25 01:11 hilmanski

Another report:

Front

oceansize avatar Nov 17 '25 12:11 oceansize

Impacting Volume plan customer for multiple product ids.

mrtipale avatar Nov 18 '25 06:11 mrtipale

@mrtipale thank you for your report. We'll reach out once we have any updates.

Thank you for your patience.

hilmanski avatar Nov 18 '25 07:11 hilmanski

User followed up on this:

Intercom

marm123 avatar Nov 18 '25 09:11 marm123

Another report:

Intercom

oceansize avatar Nov 21 '25 11:11 oceansize

Another report:

Intercom

Gsosa2703 avatar Nov 21 '25 16:11 Gsosa2703

Another report:

Intercom

oceansize avatar Nov 25 '25 13:11 oceansize

We are happy to inform that we have released a fix for this. The updated documentation can be seen here.

Playground example:

Image

vedovati-matteo avatar Nov 26 '25 08:11 vedovati-matteo

@mrtipale for visibility. Thank you for your patience.

hilmanski avatar Nov 26 '25 21:11 hilmanski