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[Home Depot Product API] Queries run indefinitely without returning any response

Open mikemorcerf opened this issue 2 months ago • 11 comments

Queries are running indefinitely without returning any response.

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Public links: Playground 1

mikemorcerf avatar Oct 23 '25 16:10 mikemorcerf

Another report:

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oceansize avatar Oct 24 '25 14:10 oceansize

Another customer reported this:

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sonika-serpapi avatar Oct 24 '25 20:10 sonika-serpapi

Another report:

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oceansize avatar Oct 28 '25 12:10 oceansize

Customer followed up

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alexbarron avatar Oct 29 '25 13:10 alexbarron

Thank you for keeping track of the customers affected @oceansize, @sonika-serpapi, @alexbarron. The Home Depot Product API is now also working normally. Playground Please let me know if there's any other issue about it.

The next API I'll fix is the Home Depot Product Reviews API.

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mikemorcerf avatar Oct 29 '25 21:10 mikemorcerf

Reopening as search appears to be down again.

Internal Links Front Admin Panel

jbcoventry avatar Nov 07 '25 04:11 jbcoventry

Another customer reported timeouts:

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sonika-serpapi avatar Nov 07 '25 22:11 sonika-serpapi

Its been 5 days since the home depot product and search api are down.

kvauctionm-blip avatar Nov 12 '25 06:11 kvauctionm-blip

@kvauctionm-blip Thank you for the interest in this API. We're very sorry for the inconvenience and will have it running as soon as we can.

jbcoventry avatar Nov 12 '25 07:11 jbcoventry

The user asked about it.

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hilmanski avatar Nov 14 '25 07:11 hilmanski

User report: Intercom

AutumroseS avatar Nov 14 '25 18:11 AutumroseS

Another report:

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oceansize avatar Nov 19 '25 08:11 oceansize

We have released a fix which has resolved this issue:

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moya1295 avatar Nov 24 '25 15:11 moya1295