public-roadmap icon indicating copy to clipboard operation
public-roadmap copied to clipboard

[Google Trends API] Performance degradation

Open marm123 opened this issue 9 months ago • 15 comments

One of our high-volume customers reported that they are getting elevated response times. Looking at the performance, it appears that it started degrading after a short period of being more stable.

Image

Not sure if connected with any of the other Google Trends issues.

Internal links: Intercom

marm123 avatar Mar 07 '25 07:03 marm123

Seeing a large dip in success rates on the Google Trends API, in addition to an increase in response time.

Image

Not sure if this is related to #2063, or if we should keep this issue open as well.


Additional reports:

Intercom Intercom

NateSkiles avatar Mar 10 '25 16:03 NateSkiles

Another customer reported this:

Intercom

sonika-serpapi avatar Mar 10 '25 17:03 sonika-serpapi

A high volume customer reported this:

Intercom

schaferyan avatar Mar 10 '25 17:03 schaferyan

More reports:

Intercom Intercom Intercom Intercom Intercom

alexbarron avatar Mar 11 '25 09:03 alexbarron

Another user reported this:

Intercom

NateSkiles avatar Mar 11 '25 16:03 NateSkiles

Another customer reported this:

Intercom

NateSkiles avatar Mar 12 '25 17:03 NateSkiles

Another customer reported this:

Front

NateSkiles avatar Mar 13 '25 19:03 NateSkiles

Another user reported this:

Intercom

martin-serpapi avatar Mar 14 '25 10:03 martin-serpapi

Customer followed up on this:

Intercom

alexbarron avatar Mar 17 '25 10:03 alexbarron

Another report:

Intercom

alexbarron avatar Mar 20 '25 15:03 alexbarron

@tanys123 A customer reported a Google Trends query that took 264 seconds and succeeded. Have we changed anything with our timeout limit? I would've expected that to fail at 90 seconds.

Inspect Intercom

alexbarron avatar Apr 10 '25 14:04 alexbarron

@tanys123 A customer reported a Google Trends query that took 264 seconds and succeeded. Have we changed anything with our timeout limit? I would've expected that to fail at 90 seconds.

Was the customer enable search with async? We do have longer time out for async searches.

tanys123 avatar Apr 11 '25 01:04 tanys123

@tanys123 A customer reported a Google Trends query that took 264 seconds and succeeded. Have we changed anything with our timeout limit? I would've expected that to fail at 90 seconds.

Was the customer enable search with async? We do have longer time out for async searches.

Thanks @tanys123 They didn't mention anything about async, but it was in the API Playground. Do we have a longer timeout for Playground?

alexbarron avatar Apr 11 '25 11:04 alexbarron

Yes, playground is using the async endpoint to fetch that in-progress status.

hartator avatar Apr 11 '25 12:04 hartator

Yes, playground is using the async endpoint to fetch that in-progress status.

Got it. Thanks for clarifying @hartator.

alexbarron avatar Apr 11 '25 12:04 alexbarron

We have seen better performance for the past month compare to when this issue was first reported. It is also more stabilized for the past week. I am closing this but we will keep monitoring the API.

Image

tanys123 avatar May 30 '25 05:05 tanys123