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[Yelp Search API] All Searches Timing Out and/or Failing

Open schaferyan opened this issue 1 year ago • 5 comments

All searches via our Yelp API currently seems to be timing out and/or failing.

Screenshot 2024-09-11 at 3 48 53 PM

A customer reported this.

Intercom

schaferyan avatar Sep 11 '24 22:09 schaferyan

Same customer (that Ryan mentioned) reached out again regarding the status of this, as it seemed to be fixed, but later is back to higher response error rates.

sonika-serpapi avatar Sep 12 '24 21:09 sonika-serpapi

Another user reached out reporting this issue:

Intercom

NateSkiles avatar Sep 13 '24 20:09 NateSkiles

we are stilling have this issue as well, is somebody going to look at fixing it? The API uptime is 88% now...the yelp search is half the reason we are subscribed

mlemberg-hfs avatar Sep 16 '24 12:09 mlemberg-hfs

@mlemberg-hfs Sorry for the issue, we are already looking into it. Yelp implemented DataDome into their search endpoint, which might require us to have substantial changes to how we retrieve the data. We are actively working on a viable solution and will update you once we find a fix.

tanys123 avatar Sep 16 '24 13:09 tanys123

We have deployed a potential fix to Yelp API. For the past 2 hours, searches have been successfully returning results. However, it looks like Yelp has been adding layers of validations to traffics, so we are not sure if the solution will stick. We will continue to monitor the situation closely.

Screenshot 2024-09-17 at 11 15 05 AM

tanys123 avatar Sep 17 '24 03:09 tanys123

Closing this, we have seen stable performance so far.

Screenshot 2024-10-11 at 2 44 42 PM

tanys123 avatar Oct 11 '24 06:10 tanys123