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[Google Trends API] Some searches are failing

Open hilmanski opened this issue 1 year ago • 7 comments

A user reported that some of their searches are failing. It looks like due to the current performance of our Google Trends API.

Intercom | Status page

hilmanski avatar Aug 06 '24 05:08 hilmanski

Update: Our engineers found the issue and have implemented a fix (Thank you @tanys123 !). Let's monitor this for an hour before closing the issue.

hilmanski avatar Aug 06 '24 05:08 hilmanski

Thank you @hilmanski, @tanys123. I'm closing this as it seems to be okay now.

schaferyan avatar Aug 06 '24 17:08 schaferyan

Reopening as it actually looks like response times / success rates are improved but still not back to normal

schaferyan avatar Aug 06 '24 23:08 schaferyan

This customer reported issues: Intercom

Current Status: Status page Screenshot 2024-08-06 at 4 42 41 PM

sonika-serpapi avatar Aug 06 '24 23:08 sonika-serpapi

Another user reported slow response times and failed searches with the Google Trends API:

Intercom

schaferyan avatar Aug 07 '24 21:08 schaferyan

Another customer reported this:

Intercom

schaferyan avatar Aug 07 '24 22:08 schaferyan

A user reported this:

Intercom

hilmanski avatar Aug 08 '24 00:08 hilmanski

We currently see this problem re-occurring. We'll investigate and share any updates soon.

hilmanski avatar Sep 01 '24 23:09 hilmanski

This has been reported by one of our users today.

Intercom

Looks like the API is pretty much down at the moment: image

marm123 avatar Sep 09 '24 08:09 marm123

Another report:

Front

alexbarron avatar Sep 09 '24 10:09 alexbarron

We apologized for the issue. The fix has been deployed, it should now back to normal.

Screenshot 2024-09-09 at 8 02 53 PM

tanys123 avatar Sep 09 '24 12:09 tanys123