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Add team roles for our team management feature

Open martin-serpapi opened this issue 1 year ago • 15 comments

A high volume customer requested that we add a role, which would have more limited access than the Admin and Owner roles. This is their suggestion:

we would want a role that is capable of seeing everything under the [[Your Searches]] tab, but is incapable of changing anything related to the plan, account or users. In essence, a Monitoring role.

Intercom

martin-serpapi avatar Jan 24 '24 12:01 martin-serpapi

Let's start documenting different roles here that are being asked.

We can draft actual roles we want to add (probably billing, developer roles?) when we reach 5 customers asking for this.

hartator avatar Jan 24 '24 23:01 hartator

A high volume customer requested that we add support for configuring usage limits for the different members that are part of the team.

Intercom

martin-serpapi avatar Jan 25 '24 15:01 martin-serpapi

Our Enterprise Customer requested a team role where the member has access to the API Key and statistics, but not for the billing details.

Intercom

marm123 avatar Jun 04 '24 07:06 marm123

A high-volume customer requested that we add a team role where the member has access to the API Key and statistics, but is not able to make changes to the plan or billing information, or add and remove users.

Front | Intercom

martin-serpapi avatar Jun 21 '24 10:06 martin-serpapi

A user requested the ability to have non-owner team members subscribe to email alerts for usage etc.

Intercom

schaferyan avatar Sep 11 '24 18:09 schaferyan

A Customer requested this feature:

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NateSkiles avatar Sep 26 '24 23:09 NateSkiles

A high volume customer requested that we add support for configuring usage limits for the different members that are part of the team.

Intercom

This customer reached out again with a request to prioritize this.

sonika-serpapi avatar Nov 05 '24 17:11 sonika-serpapi

A high volume customer requested that we add support for configuring usage limits for the different members that are part of the team.

Intercom

The customer reached out again regarding this functionality and reported that it is really important for their use case. They also added that they want to be able to set daily and monthly limits for the different team members.

martin-serpapi avatar Nov 06 '24 14:11 martin-serpapi

A high volume customer requested that we add support for configuring usage limits for the different members that are part of the team.

Intercom

The customer reached out again regarding this functionality and mentioned that they need it for this quarter.

sonika-serpapi avatar Feb 26 '25 18:02 sonika-serpapi

One of our users asked to be able to invite team members with an access to APIs only, so that they are not able to change any settings/preferences.

Intercom

marm123 avatar Apr 18 '25 10:04 marm123

Another customer requests this:

Intercom

NateSkiles avatar May 29 '25 00:05 NateSkiles

A high-volume customer requested this. They wan to enable other colleagues as owner.

Intercom

hilmanski avatar Jul 07 '25 01:07 hilmanski

A customer requested this. They want to have "developer" role, where they don't have access to the billing page.

Front

hilmanski avatar Sep 17 '25 01:09 hilmanski

An Enterprise Customer asked to have a role with more limited access than admin.

Front

marm123 avatar Oct 07 '25 07:10 marm123

An Enterprise customer requested this. They specifically requested being able to create custom roles. Their main use case is to have read-only users and developer users. Developer users could manage the API key and track usage, but not touch any billing related items.

Front

alexbarron avatar Nov 05 '25 13:11 alexbarron