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Published 20 hours ago • verified publisher icon sergiitk

Wrong user displayed when no user is on call for a schedule & window is left open

Open relishcolouredhat opened this issue 4 years ago • 4 comments

When no user is oncall for a given schedule, the app shows the "last user" as still oncall (the time range is still correct, it is just in the past).

relishcolouredhat avatar Oct 20 '19 18:10 relishcolouredhat

Edited after testing - if I restart the instance and connect fresh; I do get "No one is on call" - but only after restarting the service it seems.

relishcolouredhat avatar Oct 20 '19 19:10 relishcolouredhat

There's a delay between the data is updated on PagerDuty and PagerBeauty. Could this be the reason?

sergiitk avatar Jan 25 '20 02:01 sergiitk

I don't think so, I just started using this and have the same problem. If a schedule has gaps, so it goes from someone being "on call" to no one being "on call" it does not switch back to the yellow frame with no name. It keeps displaying the last person on call until that schedule is not empty again.

evilalmus avatar May 25 '22 15:05 evilalmus

Example, this schedule has been empty since 6:00pm yesterday, it is now 8:45am: image

After restarting the app: image

evilalmus avatar May 25 '22 15:05 evilalmus