analytics.js-integrations icon indicating copy to clipboard operation
analytics.js-integrations copied to clipboard
verified publisher icon segmentio

window._cio.page is not a function

Open cristhian-bento opened this issue 2 years ago • 2 comments

We started getting the error in production like 3 weeks ago, and it is constantly failing, mostly for Apple devices using Safari/Safari Mobile. The sentry logs show the error comes from customer IO integration.

image

What should we do to fix it? Is there any workaround?

We are using Analyticsjs 2.0.

Thanks!

cristhian-bento avatar Dec 22 '22 20:12 cristhian-bento

We were able to replicate the error using Safari 13.1.2 on macOS. This is not happening in a newer version (e.g. 16.1).

cristhian-bento avatar Dec 22 '22 22:12 cristhian-bento

@cristhian-bento have you found a way to fix this?

taschik avatar Mar 29 '23 23:03 taschik