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Published 20 hours ago • verified publisher icon sdllc

BERT2 instalation problem

Open fabiocs8 opened this issue 5 years ago • 3 comments

Hello. I Installed BERT2 using default parameters in Win 10. When I first opened Excel afterwards, neither BERT Ribbon popped out nor it appeared in another ribbon. Then I went to file >options > addins and noticed that BERT2 Ribbon appeared inside "Innactive Application Addins" as a COM Addin. Going inside COM addin, BERT2 Ribbon Menu status was " Load Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-in". Then I tried to add it, but nothing happened. What do I do to get it installed? Thanks.

fabiocs8 avatar Apr 13 '19 13:04 fabiocs8

sorry，bro，i cant help u, I succeeded in installing it once.

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From: fabiocs8 Date: 2019-04-13 21:48 To: sdllc/Basic-Excel-R-Toolkit CC: Subscribed Subject: [sdllc/Basic-Excel-R-Toolkit] BERT2 instalation problem (#169) Hello. I Installed BERT2 using default parameters in Win 10. When I first opened Excel afterwards, neither BERT Ribbon popped-out nor it appeared inn another ribbon. Then I went to file >options > addins and noticed thatt BERT2 Ribbon appeared inside "Innactive Application Addins" as a COM Addin. Going inside COM addin, BERT2 Ribbon Menu status is Load Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-in. Then I tried to add it, but nothing happens. What do I move to get it installed? Thanks. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or mute the thread.

alonzohero avatar Apr 15 '19 08:04 alonzohero

I am having the same issue. I'm running 64-bit excel on a 64-bit operating system. Any advice on what could be wrong?

kristanm20 avatar May 20 '19 19:05 kristanm20

I encountered the same problem as OP. I figured out that the Windows Defender Application Surface Reduction Rules were preventing Excel from calling a new process. I was able to get BERT working by whitelisting the BERT2 directory in the ASR rules. In Group Policy, this is found in Windows Components/Windows Defender Antivirus/Windows Defender Exploit Guard/Attack Surface Reduction.

I was able to see the specific blocked events in Event Viewer after following the instructions here: https://docs.microsoft.com/en-us/windows/security/threat-protection/windows-defender-exploit-guard/event-views-exploit-guard

joestern avatar Aug 20 '19 13:08 joestern