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Question: can this be used as a support chat?

Open hadifarnoud opened this issue 8 years ago • 4 comments

This is a simple chat solution and I like it a lot. can we use it as support chat? kinda like Zopim

would be great to add this feature if not exist

hadifarnoud avatar Jan 25 '17 07:01 hadifarnoud

well, yes and no. users need to register first -> than yes you can use it for that.

But no "Public" login (choose name and chat)

Frankstar avatar Feb 01 '17 21:02 Frankstar

it would be a great feature to add. I can imagine a lot of people need that

hadifarnoud avatar Feb 02 '17 15:02 hadifarnoud

yeah i think it would be a total usefull feature. Make Channel Public -> Public/non registered Users Can join just with a "Nickname"

would make lets chat even more powerfull (compared to others, only HipChat support this so far, rocket.chat is working on in, mattermost only add it for enterprise not community/team)

Just found this -> https://github.com/sdelements/lets-chat/issues/469

Doest look like they will add this, sadly.

Frankstar avatar Feb 04 '17 10:02 Frankstar

also there seems to be a pull request for this feature https://github.com/sdelements/lets-chat/pull/727

tested it and its not working yet. (error email and username must be unique - but its hardcoded at the moment - but you could generate a fake email-not sure about the username.

Frankstar avatar Feb 04 '17 18:02 Frankstar