Tautulli integration error

[vicvavan]

Description

Overseerr is failing to integrate with Tautulli. Tautulli is successfully integrated to Plex.

Tautulli is running on the same host as Radarr/Sonarr which are both also successfully integrated with Overseer (with SSL), so I don't see how this is a certificate issue.

Version

1.33.2

Steps to Reproduce

I have the following settings configured:

Hostname or IP Address: https://hostname.domain Port: 8181 Use SSL: Checked API Key: Obtained from Tautulli>Settings>Web Interface> Api Key

Clicking save yields: Something went wrong while saving Tautulli settings.

Screenshots

No response

Logs

**Something went wrong testing Tautulli connection:**
 "errorMessage": "[Tautulli] Failed to fetch Tautulli server info: read ECONNRESET"

**Something went wrong fetching Tautulli server info:**
[error][API]: Something went wrong testing Tautulli connection{"errorMessage":"[Tautulli] Failed to fetch Tautulli server info: unable to verify the first certificate"}

Platform

desktop

Device

N/A

Operating System

Ubuntu 22.04

Browser

Chrome

Additional Context

No response

Code of Conduct

• [X] I agree to follow Overseerr's Code of Conduct

[RussellLeVasseur]

Having the same issue. Also happens when using local IP.

[Glynnryan]

Works just fine for me, except I don’t have SSL enabled. Have you tried without SSL enabled?

[vicvavan]

Unfortunately, it yields the same result even without SSL enabled.

[github-actions[bot]]

:wave: @vicvavan, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Overseerr.

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